National Broker Relationship Manager

1 day ago

Melbourne, Victoria, Australia IAG Full time $120,000 - $180,000 per year

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.
The National Broker Relationship Manager role at CGU is responsible for managing strategic relationships with one of CGU's Top 5 brokers and their branches. You'll be managing one of CGU's strategic partners at a national level, working closely with their executive team, C-suite and senior managers around the country. This is a critical leadership role where you'll shape growth strategies, drive profitable outcomes, and ensure alignment across broker partnerships. You'll also influence operational performance, leverage digital innovation, and collaborate across CGU and IIA to enhance broker experience and Net Promoter Scores. This is a permanent full-time role based in Naarm (Melbourne) or Gadigal Country (Darling Park 2, Sydney).

What You'll Do

  • Develop and deliver strategies for growth, retention and profitability across major broker partnerships nationally
  • Build strong, trusted relationships with senior stakeholders, including executives and C-suite leaders
  • Lead and motivate a team of Broker Relationship Partners to achieve shared goals
  • Negotiate and implement business plans and partnership agreements with top brokers
  • Drive operational improvements and leverage digital innovation to enhance efficiency

What You'll Bring

  • Proven experience in relationship and account management within general insurance
  • Strong commercial acumen and understanding of insurance financials
  • Strong Data Analytical Skills
  • Ability to define and deliver strategic plans with measurable outcomes
  • Knowledge of underwriting principles and distribution processes
  • Leadership skills with a focus on collaboration and team development
  • Excellent communication and stakeholder engagement skills

What We Offer

  • Boosted superannuation with 13% as standard.
  • 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
  • Work from home and many more flexibility options with myFlex.
  • Up to 50% off personal insurance, including home and motor insurance.
  • Partner discounts on private health insurance, tech & appliances, and many more.
  • Industry-leading 20 weeks paid parental leave.
  • Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
  • employment type eligibility criteria apply

Applications close: Thursday 27 November :59PM AEDT
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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