
Supervisor
3 days ago
We are currently looking to fill a supervisor position for our successful store in the Cairns Night Markets specialising in bubble tea and churros. Experience in a fast-paced hospitality environment is a must. Good communication skills and the ability to adapt to new situations will be needed.
Required:
· Certificate IV or higher qualification in Hospitality or Business Administration
· Significant work experience in management and the hospitality industry
· Working knowledge of POS, food delivery applications and systems
· Ability to spot and resolve problems efficiently
· Communication and leadership skills
· Customer-oriented and service-minded
· Strong leadership skills
· Decisive and critical thinker
· Front and back of house experience is a plus
Responsibilities:
· Oversee all front and back of the house cafe operations
· Ensure customer satisfaction through promoting excellent service
· Respond to customer complaints tactfully and professionally
· Monitor shop hardware/equipment.
· Maintain quality control for all food served
· Maintain stock control
· Analyse staff evaluations and feedback to improve the customer's experience
· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
· Oversee health code compliance and sanitation standards
· Train new employees and provide ongoing training for all staff
· Seek ways to cut waste and decrease operational costs
Job Type: Full-time
Pay: $60,000.00 – $70,000.00 per year
Benefits:
- Employee discount
Work Location: In person
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