Retail Supervisor

3 days ago

Cairns, Queensland, Australia Manesh Group Full time $60,000 - $80,000 per year

At MANESH GROUP, you're part of something bigger. When you join MANESH GROUP, your work makes a real difference to independent businesses and local communities, empowering you to

  • Thrive your way with flexible work options
  • Make your mark in a high-performing, values-led team
  • We're on the lookout for friendly faces to join our team
  • We work together to deliver a great shopping experience for the thousands of customers which come into our stores daily
  • Our teamwork in a supportive environment where they can be themselves

About the Opportunity

We're looking for a RETAIL SUPERVISOR WHO supervisE retail employees and overseeing their work to ensure customer satisfaction. The main task of a Retail Supervisor is to manage daily operations and promote positive customer experience. They are responsible for ensuring sales goals are met, training staff on sales techniques, scheduling employees, and handling customer complaints. also monitor inventory levels, maintain store appearance, suggest improvements.

Key Responsibilities

· must possess strong leadership, communication, problem-solving skills, Assigns tasks and responsibilities to the team, monitors and evaluates their performance

· Develop and implement sales strategies and promotional campaigns

· Manage inventory levels to ensure products are always in stock and readily available

· Create schedules for staff that ensure adequate coverage during peak business hours

· Address customer complaints and issues in a timely and professional manner

· Maintain accurate financial records and prepare regular reports for management, Manages inventory and ensures stock levels are maintained

· Implements strategies to increase sales and achieve targets

· Ensure compliance with company policies and regulations regarding safety, security, and customer service

Skills/Experience Required:

· At least one year of relevant experience may substitute for the formal qualifications

· Preferred AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 4)

What's on offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

· Career Growth: Endless learning and development opportunities

· Flexibility: Flex Ready and Family Friendly Workplace accredited

· SALARY RANGE: AUD 60,000 to AUD 80,000

About Us

Join us and be part of something bigger

MANESH GROUP believes in the power of independent, family-owned businesses to shape vibrant communities. We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Job Type: Full-time

Pay: $75,000.00 – $80,000.00 per year

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