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Senior Technical Writer/Content Creator

2 weeks ago

Sydney, New South Wales, Australia ASX Full time $80,000 - $120,000 per year

*ASX: Powering Australia's financial markets
Why join the ASX?*
When you join ASX, you're joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

*We are more than a securities exchange*
The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud of the diversity of our organisation and the culture of inclusion that all our people help to build every day. Our employee-led groups are known for celebrating cultural and religious events, championing LGBTIQ+ inclusion (recently achieving AWEI Bronze), inspiring giving and volunteering, promoting gender equality, and wellbeing. We are an Employer of Choice for Gender Equality (WGEA) and a member of the Champions of Change Coalition for the advancement of gender equality in Australia.

About The Team
We are looking for a skilled Industry Content Creator to join our project team. In this role, you will work closely with subject matter experts (SMEs) and project managers to produce external-facing, publication-quality industry artefacts, including industry presentation packs, test guides and complex technical and functional specifications. These artefacts will support industry participants and software vendors in preparing for and implementing industry solutions as part of ASX's project to replace its Clearing House Electronic Subregister System (CHESS).

What You Will Be Doing

  • Simplify the Complex – Translate complex concepts and processes into easy-to-understand language and visuals, including customer-facing presentation packs, to help industry stakeholders understand planning, build, and test requirements as part of integrating into the new CHESS system.
  • Develop Industry Test Artefacts – Produce publication-quality documentation and presentation materials, including the industry testing strategy, operational readiness guides, business & technical specifications, user manuals, technical guides, FAQs, and complex presentation packs tailored for external audiences.
  • Collaborate and Manage Stakeholders – Engage with subject matter experts (SMEs), senior stakeholders, and various teams across the organisation throughout the documentation and presentation development process, including content creation, review and approval, and publication of presentation materials for industry participants
  • Ensure Quality and Consistency – Maintain consistency in style, tone, and terminology across documentation and presentation packs, ensuring clarity and adherence to ASX and industry best practices.

What You Will Bring
Must have

  • Prior Experience: Minimum five years of technical writing experience, preferably in a top tier management or transformation consultancy, within the financial industry. Experience in technical content development, document creation and presentation packs for external stakeholder audiences on large scale software implementation projects would be highly valued.
  • Technical Skills:

Proficiency in documentation and collaboration tools such as Confluence, JIRA, Microsoft Word, PowerPoint, SharePoint, and Visio.

Excellent written and verbal communication skills, with the ability to simplify complex information.

Demonstrated ability to develop high-quality, customer-facing presentation packs tailored for industry participants, including visual storytelling and data visualization.

Experience creating process diagrams, infographics, presentation packs to enhance technical documentation.

  • Knowledge Base: Strong understanding of system integration concepts and the Software Development Lifecycle (SDLC).
  • Communication Expertise: Excellent ability to convey complex technical concepts clearly and concisely to industry participants and software vendors in both long-form and detailed specification formats, without the use of artificial intelligence.
  • Stakeholder Management:

Ability to leverage the content and IP across a broad range of stakeholders across teams and functions.

Strong understanding of audience engagement strategies and presentation design principles.

Experience collaborating with cross-functional teams and subject matter experts.

  • Attention to Detail: Strong commitment to accuracy, consistency, and high-quality work.
  • Ability to work under tight deadlines in a fast-paced and dynamic environment.

Nice to have

  • Industry Experience: Familiarity with capital markets, securities trading, or regulatory environments.
  • Tool Proficiency: Proficient in using presentation software like PowerPoint, Canva, Prezi and exposure to additional documentation tools such as MadCap Flare, Adobe FrameMaker, or Snagit.
  • Training & Facilitation: Ability to support training initiatives by developing learning materials and conducting knowledge-sharing sessions.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks completed as part of the on-boarding process.