Content Writer

Overview

Content Writer role at Smartgroup Corporation.

Why Smart?

Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason. Every day you will be part of a team that helps support fellow Australians — many working in essential services, corporates, government, and not-for-profits — to take home more money in their pay packets.

Role overview

Do you have what it takes to become a Smart Content Writer? You will develop high-quality content for our web and mobile apps, collaborating with UX designers, engineers, and various departments to ensure consistency and excellence. We value creativity and provide a supportive environment with opportunities for growth. If you have advanced writing skills, experience in copywriting for web and mobile, and a strong portfolio, we want to hear from you.

Key Responsibilities

• Content Creation: Develop compelling copy for Smart web and mobile apps
• Content Strategy & SEO: Use data and insights from user testing and research to inform content development and optimisation, ensuring content adheres to best practice SEO guidelines
• Brand Voice: Ensure consistency of tone, style, and language across all marketing materials, aligning with our brand guidelines and Smart UI Design System
• Squad Ceremonies: Participate in squad ceremonies, including daily scrums, sprint planning, reviews, retrospectives, showcases, and backlog refinement

You are someone who can bring

• Advanced writing skills, with the ability to translate complex concepts into simple, engaging content
• Ability to communicate in a voice aligned with the brand tone of voice
• Experience in meeting sprint goals, commitments, and prioritising deliverables
• Proficiency in using Figma and/or Sketch for writing copy to meet UX and design requirements
• Experience using Jira to manage sprint deliverables
• Strong and effective stakeholder communication and management skills
• 5+ years of experience in copywriting for web and mobile, preferably in financial services, SAAS, or tech/product-led organizations
• A strong portfolio showcasing writing skills, creativity, and the ability to adapt to different tones and styles, including the application of SEO best practices
• Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders
• Experience working in agile environments, with proven ability to manage multiple projects, prioritise tasks, and meet deadlines

What's in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days – paid days off to volunteer for the community and environment
• Salary packaging and novated leasing benefits (of course)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we're driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the opportunity for you and you have something to offer, we'd love to hear from you. APPLY ONLINE today.

Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we're here to understand.

Our Commitment to Diversity and Inclusion

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.

We're proud to hold diversity and inclusion accreditations, including:

• WGEA Employer of Choice for Gender Equality since 2019
• DCA Inclusive Employer 2023–2024
• Member of Reconciliation Australia\'s RAP network

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.

Respectfully, no agencies please.

Common role details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing

Note: The listing includes multiple related roles and location postings; only the above is retained for the Content Writer position.

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