Current jobs related to Customer Service Officer - Gosford, New South Wales - Bendigo Bank


  • Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,901 per year

    Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...


  • Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,301 per year

    Role: Administrative Support Officer Grade: Clerk Grade 3/4 Salary Range: $84,659 to $92,701 plus super Duration: Temporary up to 6 months Location: Gosford NSW- Hybrid working arrangements Closing Date: Monday 22nd September :59AM) About the role An exciting opportunity has arisen for an Administrative Support Officer to join our SafeWork Licensing...


  • Gosford, New South Wales, Australia Bendigo Bank Full time

    OverviewCustomer Service Officer | Community Bank Kincumber | NSW. This is a permanent, full-time position located in Kincumber.We've never been 'just a bank'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role puts you in the driver's seat of our service delivery, giving you the autonomy to help...


  • Gosford, New South Wales, Australia Bendigo Bank Full time

    OverviewCustomer Service Officer | Community Bank Kincumber | NSW. This is a permanent, full-time position located in Kincumber.We've never been 'just a bank'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role puts you in the driver's seat of our service delivery, giving you the autonomy to help...


  • Gosford, New South Wales, Australia beBeeCustomer Full time $54,672 - $70,400

    Job Title: Customer Service AmbassadorAs a key role within our organization, the Customer Service Ambassador is responsible for delivering exceptional customer experiences and operational excellence.The successful applicant will have previous experience in a customer service or contact centre role, strong communication and active listening skills, and the...


  • Gosford, New South Wales, Australia beBeeCustomerService Full time $72,000 - $96,000

    Customer Service Representative RoleWe are seeking a Customer Service Representative to provide exceptional service to customers in our Community Bank branch. This role requires strong communication skills, attention to detail, and the ability to work in a team-oriented environment.Key ResponsibilitiesExplore customer needs through conversations to help them...


  • Gosford, New South Wales, Australia RESINC Solar Full time $104,000 - $130,878 per year

    Customer Experience - Post Sale RepresentativeAbout Us:At RESINC Solar, we are the leading solar company in the Central Coast / Newcastle region, known for our exceptional customer service and strong industry reputation. Since 2016, we've been helping Australians reduce their power costs and transition to renewable energy with top-of-the-line solar and...


  • Gosford, New South Wales, Australia beBeeAmbassador Full time $55,000 - $65,000

    Job Title: Customer Service Ambassador for Health and WellnessAt our health and wellness center, we're on a mission to inspire people to move better, feel better, and live life greatly. We're seeking a friendly and professional customer service ambassador to join our team!Job Description:We're looking for someone who loves working with people, has a passion...


  • Gosford, New South Wales, Australia beBeeCustomerService Full time $98,765 - $123,456

    Job DescriptionThis role involves providing exceptional customer service and support to clients through various communication channels, including phone, email, and in-person interactions. Key responsibilities include answering customer inquiries, resolving issues, and providing accurate information and solutions."],


  • Gosford, New South Wales, Australia Unity Bank Full time $70,000 - $120,000 per year

    Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.Our Bank is member focussed, and values driven. As one of Australia's leading mutually owned banks with over 60,000 members and assets in excess of $3.8 billion, we have the capacity and capability to...

Customer Service Officer

2 weeks ago


Gosford, New South Wales, Australia Bendigo Bank Full time $104,000 - $130,878 per year

It starts here. With Bendigo Bank… and you.

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.

Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.

In this dynamic and high-impact role, you'll make your mark by:

  • Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch

  • Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings

  • Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront

  • Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities

  • Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way

This is a permanent, full-time position located in Kincumber.

What you'll bring to the role

To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have:

  • Experience in customer service environment and the ability to achieve targets

  • Strong attention to detail to ensure secure, accurate transactions with a risk mindset

  • Confidence to communicate with new and existing customers face to face and over the phone

  • Eagerness to understand and communicate what makes our bank different

  • Drive for collaboration - mateship is crucial for us to work together and achieve our goals

  • Experience in the banking and finance industry is a plus but certainly not essential

Our Community Banking model

Community Banking operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

So, why work with us?

  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.

  • Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.

  • Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You'll also get access to a great range of benefits, including:

  • Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members

  • Take your learning to the next level through our corporate university 'BEN U'

We're making better, bigger. And we'll get there with you.

Think you're our newest customer service expert? Now's the time to set your sights even higher – on the future you and the future career you deserve. Apply now

Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here - https://careers-

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.