Product Support Advisor

2 days ago

Port Hedland Karratha Pilbara, Australia Komatsu Australia Pty Ltd Full time $90,000 - $120,000 per year

Company description:

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Job description:

The Opportunity:

Komatsu has the opportunity for a Product Support Advisor to assist in our Rio Tinto contract.

The role will be managing the fleet health of all Komatsu equipment by way of providing on-the-job technical assistance for the maintenance personnel in fault finding including major components change outs, maintenance practices & operating practices.

Your job is to assist personnel to resolve parts sourcing issues and resolve technical information sourcing issues.

Key responsibilities:

  • Understanding the daily downtime of machine fleet at site
  • Involvement in repair process on local dealer machinery
  • Assistance in administration of warranty
  • Understanding and forecasting the scheduled downtime
  • Weekly site update
  • Feedback on service personnel
  • Optimisation of machines
  • Machine systems monitoring

Roster: 8:6 FIFO - Day shift only

Role Located: Pilbara

Komatsu benefits:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

  • Hold a Trade or Engineering Qualification or background
  • Have sound knowledge and experience of Komatsu Loaders
  • Have worked on Mine Site/s in the WA Mining Industry
  • Self-motivated with good initiative as well as strong team player attitude with drive and professionalism to excel
  • Always have a high standard of Customer service whilst always promoting Komatsu Products and Services
  • Demonstrated problem solving skills
  • Ability to demonstrate a strong commitment to O.H.S always
  • Ability to work away remotely at the customer site
  • Have strong negotiation skills and attention to detail

Ready to get started? Simply hit the apply now button

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

  • HSE Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia NRW Pty Ltd Full time $90,000 - $120,000 per year

    NRW is one of the fastest-growing Civil and Mining contractors in Australia employing skilled people across a diverse range of Projects. We are actively recruiting for dedicated and experienced HSE Advisors to assist in the delivery of a newly awarded Project located in the Pilbara region, working on a 2/1 roster.To be considered for this position as a HSE...

  • Service Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Major Motors Full time $60,000 - $80,000 per year

    About the role Major Motors is seeking an experienced Service Advisor to join our team in Port Hedland, WA. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our automotive service centre. This is a full-time position, offering competitive remuneration and the opportunity to...

  • HSE Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Birdon Pty Ltd Full time $60,000 - $90,000 per year

    Birdon Pty Ltd is proudly an Australian owned global company, delivering end to end solutions across multinational defense, government, maritime energy, and resource sectors.We are currently seeking an HSE Advisor for a 12-month maternity leave cover to support our project teams at Dampier Slipway, Western Australia.As the HSE Advisor you will be responsible...

  • employment pathways advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Ashburton Aboriginal Corporation Full time $60,000 - $80,000 per year

    Make a Real Difference in Your CommunityAre you passionate about helping others reach their employment goals? Do you want to play a vital role in supporting Aboriginal people and diverse job seekers in Roebourne? Ashburton Aboriginal Corporation (AAC) is looking for a motivated and compassionate Employment Pathways Advisor (EPA) to join our team.About the...

  • Service Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Cummins Inc Full time $90,000 - $120,000 per year

    Service AdvisorOur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our...

  • HSE Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Guma-Warnii Full time $160,000 per year

    About UsGuma-Warnii is a proudly Indigenous-owned company born from a strong partnership on Kuruma Country. We specialize in mining and civil construction services, labor hire, and cultural services, building a bridge between the mining industry and traditional ways of life in the Pilbara region. Our workplace thrives on diversity, inclusion, and respect. We...

  • HSE Advisors

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Q H & M Birt Pty Ltd Full time $90,000 - $120,000 per year

    We're on the lookout for experienced HSE Advisors to join our team on major civil projects in the Pilbara region of WA. This is a fantastic opportunity for safety professionals with a strong sense of purpose to gain hands-on experience on large-scale projects with a team that values excellence, inclusion, and long-term career development. We actively...

  • HSEQ Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia MGM Group Full time $90,000 - $120,000 per year

    Are you looking for an opportunity to work with high performing and collaborative team?8/6 roster, FIFO from Perth only, Port Hedland Branch-based roleMGM Bulk Pty Ltd (MGM) is a privately owned company and a trusted name in the bulk haulage industry. Our outstanding reputation and unwavering commitment to excellence and safety make us a secure and stable...

  • Lead HSE Project Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Brockman Engineering Full time $104,000 - $130,878 per year

    Project-based; FIFO (Karratha, WA)Generous and competitive salaryTravel time paidASAP commencementEstablished in 1922, Brockman designs and constructs bulk liquid storage tanks and piping networks. Our engineering, manufacturing and construction capabilities make us a single-source solution for our customers in the water, petrochemical, and mining...

  • Environment Advisor

    2 days ago

    Port Hedland, Karratha & Pilbara, Australia Pilbara Ports Authority Full time $90,000 - $120,000 per year

    12 Month Fixed-Term ContractAbout the RoleHere at Pilbara Ports, we want to help our communities and customers thrive. We know our success is defined by the success of the communities in which we live and work - this ethos lies at the heart of what we do.We are committed to advancing an inclusive and diverse workplace culture where people feel engaged,...