Operations Manager

Peter's Off Road & Outdoor

$72,000 plus Commision plus Company Car

What we offer

• Attractive remuneration package including company vehicle
• Commission and incentives to reward your results
• Generous staff discounts across our product range
• Unlimited career growth with strong support from Head Office
• Be part of a respected Cairns business with a loyal customer base

About Us

For more than 30 years, Peter's Off Road & Outdoor has been Cairns trusted destination for off-road vehicles, motorcycles, outdoor power equipment, and expert servicing. We proudly support everyone from weekend adventurers and homeowners to farmers, commercial operators, and government entities.

Operating under three trading names — Peter's Off Road & Outdoor, Indian Motorcycle Cairns, and Cairns Scooter Hub — our dealership represents leading global brands including Polaris, Indian Motorcycle, Husqvarna, Scag, Bushranger, Segway, and several scooter brands. From side-by-sides and motorcycles to scooters, chainsaws, ride-on mowers, generators, and outdoor equipment, we provide a complete range of products, all backed by expert advice, a fully equipped service workshop, genuine parts, and warranty support.

At the heart of it all is our team culture. We value professionalism, customer service, and going the extra mile to help our customers find the right solution. As a long-standing Cairns business, we're passionate about supporting our community and growing our people — with many of our staff building rewarding, long-term careers with us.

About the Role

As our new Operations Manager, you'll be the driving force behind the success of our Cairns dealership. This is a hands-on leadership role where you'll balance sales performance with operational excellence and team development.

Your days will be fast-paced and varied. One moment you'll be on the showroom floor closing a sale or helping a customer choose the right equipment, and the next you'll be coaching your team, reviewing stock levels, or planning a promotional event.

Key responsibilities include:

• Leading and motivating your team to deliver outstanding service and results
• Managing teams of 2-5 people with proven leadership and motivation abilities
• Overseeing all dealership operations including sales, service, parts, finance and insurance
• Managing stock and inventory to ensure everything runs smoothly and efficiently
• Driving sales and promotions that grow revenue and strengthen customer relationships
• Coaching, mentoring, and developing staff, building a culture of success and loyalty
• Reporting to the Managing Director, contributing ideas and strategies for growth

This role is perfect for someone who enjoys variety, thrives under pressure, and loves being in the thick of the action. You won't be stuck behind a desk — you'll be leading from the front, rolling up your sleeves, and celebrating wins alongside your team.

About You

You're a natural leader who thrives in a fast-paced, customer-focused environment. With a solid background in sales and team management, you know how to balance people, process, and performance.

We're looking for someone who is:

• Experienced in sales and leadership — ideally from an automotive, outdoor power, or retail environment, but we'll also consider transferable industries where you've driven strong results
• Minimum 3-5 years of sales and leadership experience with a proven track record of delivering strong results
• Customer-obsessed — you go above and beyond to deliver great experiences, build loyalty, and resolve issues with professionalism
• A strong communicator — confident, approachable, and able to motivate and guide your team
• Commercially minded — you understand stock control, margins, and how to run a profitable operation
• Organised and proactive — able to juggle multiple priorities while keeping an eye on the big picture
• Passionate about growth — both your own and your team's, with a focus on training, mentoring, and developing future leaders

Most importantly, you're hands-on. You don't just manage from the sidelines — you roll up your sleeves, jump into sales, and lead by example.

Hit that pink button that says, "Apply", and upload:

1. Your current resume

2. A short letter about you and why you would be suitable for this position

We encourage you to submit a cover letter as part of your application as it is an opportunity for you to tell us more about yourself, your qualifications, and why you're the ideal candidate for this position. We look forward to learning more about you through your cover letter, so please feel free to share your insights, experiences, and enthusiasm for joining our team.

We are looking forward to meeting you