Medical Receptionist-Full Time

2 days ago

Port Macquarie, New South Wales, Australia The Good Shepherd Medical Centre Full time $32,400 - $36,000 per year

Medical Receptionist – Full-Time or Part-Time (Immediate Start)

Port Macquarie & Wauchope Clinics

We are seeking a dedicated and professional Medical Receptionist to join our busy practices located in Port Macquarie and Wauchope. This role offers flexibility, with options for full-time or part-time hours, and the opportunity to provide fill-in coverage across both clinics as needed.

Key Responsibilities:

  • Answering incoming phone calls and handling patient enquiries
  • Booking and managing patient appointments
  • Welcoming and assisting patients upon arrival
  • Patient data entry, faxing, and document scanning using Best Practice software
  • Liaising professionally with GPs and patients
  • Prioritizing tasks and managing a busy workload effectively
  • Delivering a high standard of patient care
  • Handling billing, invoicing, and receipting for consultations

Skills & Experience Required:

  • Demonstrated customer service experience, ideally in a medical setting
  • Strong communication and telephone etiquette
  • Ability to manage and prioritize a busy workload
  • Comfortable working both independently and collaboratively in a team
  • Excellent attention to detail and a commitment to maintaining high standards
  • Responsible, reliable, and highly organized
  • Proficiency in Best Practice software is highly regarded

This is a fantastic opportunity for someone who is passionate about healthcare, enjoys working in a supportive team environment, and thrives in a fast-paced setting.

Job Types: Part-time, Full-time

Pay: $27.00 – $35.00 per hour

Experience:

  • Medical admin: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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