Claims Coordinator

2 days ago

Melbourne, Victoria, Australia Ambrose Construct Group Pty Ltd Full time $60,000 - $80,000 per year

Experience & Passion

At Ambrose Construct Group we are proud to say that year on year we continue to grow and today we boast the most experienced and motivated team we have ever had.

Ambrose Construct Group was born out of insurance repairs and while this is one of the cornerstones of the business we have come to realise that our people, processes and procedures lend themselves to much much more.

Today, Ambrose Construct Group is a more robust organisation and provides a great deal more opportunity for our staff to develop themselves and their careers while staying within the company.

Experienced Trades

We are continually looking for experienced trades to join our network of subcontractors to work in the insurance, Government and commercial sectors. Supplier Sign Up

Positions Vacant

Please view a list of current positions below:

Claims Coordinator

  • Full-time position based from Dandenong office
  • Senior position- growth opportunities
  • Join a nationally established company

Do you enjoy helping people in need? 

Flood & Fire Emergency Network (FEN) is a well-known and respected restoration service provider, operating throughout Australia for over 15 years. FENprovides fast, efficient and cost-effective restoration following a water or fire event, mould rectification, sewage or effluent clean up, malicious damage, drug laboratory clean ups and the like.

Due to growth, an exciting opportunity has become available for an experienced Senior Claims Coordinator to join our team. In this role, you will be managing claims in line with client and contractual requirements, whilst working in a supportive and collaborative team environment. We are looking for a motivated, driven and experienced building & restoration claims consultant to kick off their career with FEN. 

Your new role involves:

  • Managing claims from commencement to completion.
  • Proactively manage claim portfolio, including highlighting at risk claims or stagnant claims
  • Reviewing scope of works and costing prior to allocating jobs to techs or contractors to ensure allocation accuracy
  • Prepare project progress update weekly for WIP meetings
  • Scheduling and coordinating works required.
  • Constructing detailed reports.
  • Communicating with both internal and external stakeholders via phone and email.
  • Multi-tasking to accommodate urgent requests and KPI timeframes.
  • Ensuring purchase orders are raised prior to the commencement of trade services attending sites.

To successful in this role you will have:

  • Demonstrated experience in Insurance Claims Management or Scheduling
  • Experience handling a large volume of Claims
  • Exposure to disaster restoration (desired but not essential)
  • Problem-solving skills.
  • High sense of urgency and resilience
  • Ability to manage completing demands to accommodate urgent requests and KPI timeframes.
  • Work well in a fast-paced environment
  • Proactive attitude and a keen eye for detail
  • A strong sense of teamwork and proactive attitude

If you are ready for a new challenge and looking for a dynamic work environment with an organisation where you can make a difference, this role is for you, apply now

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