People and Culture Coordinator

Why Thompson Health Care?

• Experience a supportive and collaborative work culture that values your input and ideas.
• Be part of a team making a meaningful impact.
• Become a valued member of a talented and passionate team.
• Contribute to our mission of giving back to the community we serve.

About the Role:

Thompson Health Care is currently seeking a Full-Time People and Culture Coordinator to join our team at our Head Office in Gordon, NSW.

Candidates must have valid Australian work rights or appropriate work visa to be eligible for this position.

Working Hours:

Monday to Friday, 8:30 AM to 5:00 PM.

The People and Culture (P&C) Coordinator provides high-quality administrative and operational support across the full employee lifecycle. This role ensures timely and accurate HR processes, compliance with legislative and organisational requirements, and contributes to a positive employee experience across the aged care homes or services supported.

You will be the first point of contact for HR queries, supporting the P&C Business Partner and Workforce Business Partner, Director People and Culture in delivering consistent, people-focused service across the organisation.

Key Responsibilities:

The People and Culture Coordinator will:

• Provide end-to-end HR administrative support across the employee lifecycle, including recruitment, onboarding, contract management, probation, and offboarding.
• Maintain accurate and confidential employee records in HRIS systems and ensure all documentation meets compliance and privacy standards.
• Coordinate onboarding checks (e.g. police checks, vaccinations, qualifications) and ensure new starter setup is completely promptly.
• Support workforce reporting, audits, and compliance activities including HR metrics, leave, headcount, and aged care quality or WHS audits.
• Manage the HR and Workforce inbox, responding to employee and manager queries in a timely and professional manner.
• Promote staff engagement and well being through initiatives, newsletters, surveys, and staff recognition programs.
• Assist with HRIS training, workforce reporting, and policy or project rollouts across Thompson Health Care sites.

What We're Looking For:

• Strong customer service and interpersonal skills
• Tertiary qualification in Human Resources, Business, or related field (or currently studying).
• Excellent communication skills, both verbal and written
• Ability to work independently and manage time effectively
• High attention to detail and strong organisational skills
• Confidence
• Willingness to learn and grow within the HR function
• Basic understanding of recruitment processes (preferred but not essential)
• Minimum of 1 year experience in administration or reception roles
• Experience in aged care or healthcare industry is preferred but not required
• Intermediate to advanced in Microsoft Office suite is essential

About Thompson Health Care

Thompson Health Care is a family-owned organisation with over 50 years of experience in aged care. Our homes and offices span the Southern Highlands, Sydney Region, and Central Coast. We are committed to providing the highest standard of care in a welcoming, home-like environment, supported by professional and compassionate staff.

How to Apply

If this opportunity sounds like a great fit for you or someone you know, click "APPLY NOW" or contact the THC Human Resources team on for a confidential discussion.

Please Note

• COVID-19 vaccination is no longer mandatory, but we strongly recommend all candidates be vaccinated
• Unsolicited applications from recruitment agencies will not be considered at this time
• Only applications that make the short list will be contacted.