Program Coordinator

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

We are seeking an organised and proactive Program Coordinator to support the successful delivery of a large transformation program. This role plays a key part in ensuring program governance, reporting, and administration processes run smoothly across multiple workstreams.

You'll work closely with the Program Manager and PMO Lead to coordinate schedules, reporting, financial tracking, and communication across the program team, ensuring visibility, structure, and alignment at every stage.

Key Responsibilities

• Support the PMO and Program Manager in maintaining governance and reporting standards across the program.
• Assist with the preparation and consolidation of weekly and monthly status reports, dashboards, and executive presentations.
• Maintain the program plan, ensuring updates to milestones, dependencies, and key deliverables.
• Coordinate meetings, maintain action logs, and follow up on deliverables with internal and external stakeholders.
• Support risk, issue, and change control processes, ensuring accurate tracking and reporting.
• Assist with financial administration including budget tracking, purchase orders, and invoicing support.
• Maintain key program documentation, registers, and SharePoint repositories.
• Provide general coordination and administrative support to ensure smooth program operations.

Qualifications

• Proven experience in a Program Coordinator, Project Administrator, or PMO support role within large-scale transformation or technology environments.
• Highly organised with exceptional attention to detail and time management skills.
• Strong stakeholder engagement and communication abilities.
• Intermediate to advanced proficiency in MS Project, Excel, and PowerPoint.
• Knowledge of program management frameworks and tools (e.g., PRINCE2, MSP, Agile) desirable.
• Background in telecommunications, technology, or large enterprise environments will be well regarded.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks