Senior Programs Coordinator

Company description:

Legal Aid

Job description:

• Salary range $129,464 - $142,665 pa (plus superannuation and leave loading)
• Ongoing Full-time
• Location: Sydney CBD (hybrid work arrangements available)

About us

Legal Aid NSW delivers accessible legal services across criminal, family and civil law. We provide advice, court representation, and family dispute resolution through 28 offices and phone-based support, helping people navigate the legal system with confidence and fairness.

About the role

The Senior Program Coordinator, Cooperative Legal Service Delivery (CLSD), provides high-level advice and support to the Manager, CLSD with a particular emphasis on program co-ordination and project management of the CLSD and ROCP program.

The Cooperative Legal Service Delivery (CLSD) program supports 12 regional justice partnerships across NSW, aimed at improving access to justice for people experiencing economic and social disadvantage. Each partnership brings together legal and non-legal services to collaborate on identifying and addressing unmet legal and related needs through coordinated efforts, better referrals, and local projects.

For more information: Cooperative Legal Service Delivery (CLSD) Program

The Regional Outreach Clinic Program (ROCP) delivers free legal clinics in regional, rural, and remote NSW, providing face-to-face legal advice to people experiencing social and economic disadvantage. It partners with local organisations to host clinics and funds private lawyers to give advice, often working alongside Legal Aid NSW and community legal centres to offer more frequent services.

For more information: Regional Outreach Clinic Program (ROCP)

About you

You are a people-person who is committed to working towards improving the lives of those experiencing socio-economic disadvantage. You are a highly self-motivated and detail-oriented professional with strong project management experience and a passion for delivering high-quality work. Known for your excellent communication skills, including through social media, you thrive in collaborative environments and enjoy building meaningful relationships with a diverse range of stakeholders. You approach planning and prioritisation with clarity and purpose, solve problems with creativity and efficiency, and maintain accurate records with care. Your enthusiasm for networking, eagerness to learn, and openness to constructive feedback make you a valued team member . An understanding of the legal sector is advantageous, and you recognise its role in supporting fair and equitable outcomes for communities.

WHY YOU SHOULD JOIN LEGAL AID NSW

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities.

For application support (including accessing information or require the application in an alternate format) or recruitment adjustments please contact the Talent Acquisition Team at or

To learn more about Recruitment and Workplace Adjustments please visit Adjustments for individual needs | I Work for NSW.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life
• Find out more at Working at Legal Aid NSW

The essential requirements for this role

You must:

• be willing to do a Criminal Record Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies)
• hold valid NSW drivers license and have the ability for remote travel

How to apply

You must submit your application online. Applications received late or by email, will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting.

Your application must include:

• your resume (no more than 5 pages)

• cover letter (no more than 2 pages). In your cover letter, please respond to the following 2 targeted questions:

• • Target Question 1: Explain your understanding of the key unmet legal needs in regional communities and describe the experience you have had collaborating with legal and non-legal community organisations based in those areas.
• Target Question 2: Share an example of how you have successfully influenced and negotiated with stakeholders holding differing viewpoints to align on a shared direction or decision.

Clearly label your responses to each Target Question - for example, by using headings such as Target Question 1 and Target Question 2. Cover Letters that do not clearly label responses may be considered as not having addressed the Target Questions.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

Do you need help to apply?

If you have questions about the role, you can reach out to Justine O'Reilly, Project Manager Cooperative Legal Service Delivery Program, on or email: Justine.O'

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

The Role Description sets out the responsibilities and Focus Capabilities of the role.

The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

Applying for a role is a great NSW Government resource for helping you prepare your application.

Closing Date: Monday 3 November 2025 at 11.59pm