E-Commerce Content Coordinator

• Iconic Australian owned global retail business
• Salary + Profit Share, South Melbourne location, Member Discounts & more
• Hybrid role in a vibrant team where we embrace pace, encourage new ideas & leadership

Are you a content wizard with a passion for eCommerce, an eye for detail, and a knack for writing compelling, SEO-optimised copy?

Spotlight Retail Group (SRG) is looking for a talented eCommerce Content Coordinator to join our vibrant team in South Melbourne.

This isn't just a job, it's a chance to influence the online strategy of one of Australia's largest retailers. We move fast, we embrace new ideas, and we reward leadership.

What You'll Be Doing: The Core of Our Online Product Experience

You will be the vital link ensuring every product online is presented perfectly, connecting with our customers, and driving sales.

• Content Creation & Quality Control: Coordinate, create, maintain, and publish best-in-class product descriptions that are accurate, customer-friendly, and aligned with our brand's unique tone of voice.
• SEO & Data Enrichment: 'Cleanse' product data and craft persuasive, SEO-optimised copy to improve visibility and trading performance. You'll be responsible for product data enrichment and ensuring all online product information is complete.
• Website Maintenance & Improvement: Coordinate and provide ongoing maintenance of online products, manage navigation categories, and proactively identify areas of improvement across the website (e.g., missing product attributes) to boost online trading.
• Process Efficiency: Support the eCommerce Content Administrators with quality review checks, streamline content processes, and contribute to improving our overall online product quality.
• Customer-Centric Focus: Review customer feedback to find and action missed content opportunities, working closely with the Merchandise team.

What You'll Bring: Your Skills & Experience

You're a detail-oriented problem-solver with a proven ability to thrive in a fast-paced retail environment.

• Experience: Proven experience in online retail in a similar role.
• Technical Know-How: Sound understanding of writing in HTML, Advanced Microsoft Excel skills, and a solid grasp of SEO principles.
• Content Prowess: Ability to produce creative, imaginative, and persuasive SEO copy. You are highly articulate with excellent writing and presentation skills.
• Execution & Focus: Excellent attention to detail, proven time management skills, and the resilience to manage multiple projects with tight deadlines.
• Collaboration: Sound stakeholder management skills and the ability to work effectively both autonomously and as part of a team.
• Analytical Drive: Demonstrated ability to analyse eCommerce data and provide deliverable recommendations for improvement.

 
Why Join the Spotlight Retail Group (SRG) Family?

We offer more than just a job; we offer a career growth platform within a supportive, innovation-focused culture.

• Rewarding Package: Enjoy a competitive Salary + a significant Profit Share component.
• Flexibility: Benefit from a generous hybrid working model from our centrally located South Melbourne office.
• Unbeatable Discounts: Access incredible Team Member Discounts across all our iconic brands (Spotlight, Anaconda, Harris Scarfe, and Mountain Designs).
• Career Growth: Direct exposure to key senior stakeholders, allowing you to influence high-level strategy and explore genuine career development opportunities.
• Extra Perks: Access to an Employee Assistance Program (EAP) and Gym Membership Discounts.

 Who We Are

Spotlight Group Holdings (SGH) is a privately held $3bn+ Australian parent company which controls, operates and invests in a diverse set of businesses and assets. 

SGH is one of Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Group Investments, Spotlight Direct Investments and the Spotlight Charitable Foundation.

Comprising of the long term existing iconic brands in Spotlight, Anaconda and Mountain Designs, together with the exciting addition of Harris Scarfe, SRG is acknowledged as market leaders within the Australian retail space.

Ready to make a real impact?

Apply Now and tell us how you'll elevate our customer experience

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