National Branch Operations Coordinator

7 days ago

Sydney, New South Wales, Australia Compasscorp Pty Ltd Full time $90,000 - $120,000 per year

Drive Operational Consistency, Improve Branch Performance, and Deliver Results Nationwide

We're seeking an experienced, hands-on professional for the newly created National Branch Operations Coordinator role within our Logistics team.

Reporting to the Head of Branch Operations you'll work directly with branches across Australia to standardise operations, resolve issues, implement best practices, and ensure every location delivers the same high level of service. This role will see you driving operational excellence, providing targeted training, and ensuring compliance with company standards.

This is a branch and office-based role with regular interstate travel.

About Compass

Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.

We live our values every day:

Care & Passion – to deliver outstanding service the way we'd want to be treated

Courage – to be empowered and make informed decisions

Can Do – a proactive mindset focused on solving problems and improving

Trust – to be counted on to do the right thing in all relationships

What You'll Be Doing

  • Provide operational support to branches, ensuring policies, procedures, and service standards are consistently applied
  • Resolve escalated operational issues quickly and effectively
  • Implement new systems, processes, and services across branches
  • Deliver targeted training and onboarding in collaboration with L&D teams
  • Maintain up-to-date operational manuals, resources, and training materials
  • Identify skills gaps and provide coaching to improve performance
  • Lead process improvement initiatives to increase efficiency and customer satisfaction
  • Monitor operational performance metrics and report key insights to management
  • Ensure compliance with WHS, regulatory requirements, and internal policies
  • Act as the main point of contact for internal audits and compliance reviews

What You'll Bring

  • Experience in branch or operations management, preferably in automotive or logistics
  • Strong understanding of operational procedures and service delivery standards
  • Excellent communication, training, and presentation skills
  • Professional, polished approach when representing the company
  • Strong problem-solving and analytical ability
  • Willingness to travel regularly to branches nationwide
  • Ability to work independently and collaboratively
  • Detail-focused with a commitment to quality
  • Proficiency in operational reporting and documentation tools
  • Current full Australian driver's licence

Why Join Compass

  • Competitive salary package plus company vehicle
  • 12 weeks paid parental leave
  • Employee Assistance Program (EAP) – free, confidential support
  • "Make a Difference Leave" – a paid day to volunteer in the community
  • Dedicated learning and development days
  • Free hire car days for personal holidays
  • Rewards and recognition programs
  • Employee referral bonuses
  • Supportive and collaborative workplace culture

Ready to Apply?

Click Quick Apply and upload:

  • Your resume
  • A short cover letter telling us why this role suits you

We value diversity and encourage applications from people of all backgrounds.

  • Branch Operations Director

    1 week ago

    Sydney, New South Wales, Australia beBeeOperational Full time $200,000 - $230,000

    Job OverviewKey responsibilities include overseeing and coordinating national branch operations to ensure efficient delivery of vehicles, driving productivity, operational excellence, and customer satisfaction.This role involves managing branch and office-based activities with regular travel to our interstate locations. Key tasks include:Strategically...

  • Branch Operations Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeOffice Full time $100,000 - $120,000

    Job Title: Branch Operations CoordinatorThe Branch Operations Coordinator will play a pivotal role in supporting and leading a team of professionals to drive business excellence.About the RoleThis position involves providing guidance, mentorship, and oversight to ensure team goals are met.Key responsibilities include conducting regular one-on-ones, managing...

  • National Branch Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOperational Full time $80,000 - $160,000

    Operational Excellence Specialist RoleWe are seeking a highly skilled Operational Excellence Specialist to join our team. In this pivotal role, you will champion operational consistency, support daily branch functions, develop and deliver training, and ensure our branch network operates efficiently and compliantly across Australia.This is a branch and...

  • National Operations Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeCoordinators Full time $90,000 - $120,000

    The RoleJob DescriptionAs a skilled coordinator, you will be responsible for managing daily trade schedules nationwide. This involves coordinating and organizing reactive and preventative facilities maintenance, optimizing business operations, and ensuring project delivery within allotted timelines.Your problem-solving expertise will be essential in building...

  • Branch Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeAdministrative Full time $66,000 - $84,000

    Job OpportunityWe are seeking a highly skilled and organized professional to fill the role of Branch Coordinator.The successful candidate will be responsible for delivering high-quality administration of branch operations, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Coordinate inventory management, storage, and...

  • Branch Operations Director

    4 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $200,000 - $230,000

    Leadership in Branch OperationsSpearhead the national branch operations to achieve timely, efficient and cost-effective delivery of vehicles to customers.Coordinate multi-site teams to drive productivity, operational excellence and customer satisfaction.Develop streamlined processes to maximise efficiency and reduce waste.Liaise with logistics, sales and...

  • Branch Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Work for Australia's most trusted and iconic charityFull-time Fixed Term, position availableAccess to salary packaging options to reduce your taxable incomeThe OrganisationProudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive...

  • Branch Support Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeAdministrative Full time $74,000 - $103,000

    Branch AdministratorWe are seeking a highly organized and detail-oriented Branch Administrator to join our team. As a key member of the Service Department, you will provide coordination support for daily activities, working closely with the Service Operations Manager and serving as a point-of-contact for customers.This role entails ensuring accurate and...

  • Branch Operations Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Supagas Full time

    Supagas Ingleburn, New South Wales, Australia Join or sign in to find your next job Join to apply for the Branch Operations Supervisor role at Supagas Supagas Ingleburn, New South Wales, Australia 1 week ago Be among the first 25 applicants Join to apply for the Branch Operations Supervisor role at Supagas About The Company Supagas is a fast-growing...

  • Operations Coordinator

    3 days ago

    Sydney, New South Wales, Australia Talent Supply Full time

    Deliver a positive customer experience- Support Branch Manager- Market leader in on-site facilitiesIf you have a background in Operations, Equipment Hire, or Service Coordination, then this role might be of interest to youWorking for one of Australia's largest providers of testing equipment and WHS solutions, this position is a fantastic opportunity to grow...