Service Manager

4 days ago

Geelong, Victoria, Australia Rex Gorell Family Group Full time $90,000 - $120,000 per year

Rex Gorell Family Group has an exceptional opportunity available for an experienced Automotive Service Manager to join our multi-franchised dealership located in Geelong.

Working within a fast paced and high volume vehicle repair & maintenance department, this role involves leading a team of advisors, technicians, and administrative staff whilst working collaboratively with all internal departments to maintain the highest level of customer service.

General responsibilities will involve:

  • Planning, scheduling and monitoring daily activities of the service department and analysis of results to aim for uncompromised quality of service.
  • Ensure efficient delivery and pick-up of customer vehicles
  • Maintain, order and monitor all required workshop tools/equipment and parts in line with business guidelines and policies.
  • Assist with diagnosis of vehicle problems.
  • Provide technical support to sales teams as required.
  • Ensure ongoing training and performance management of the service team.
  • Maintain a safe work environment and ensure staff comply with OH&S requirements.

You will be self motivated in delivering customer satisfaction and achieving CSI, be articulate in explaining vehicle service requirements/outcomes, have exceptional presentation and leadership skills to manage daily workshop operations.

If you are motivated by achieving and exceeding targets and KPI's within a customer service capacity and in return rewarded by the excellent incentives we offer than this this position may be the right opportunity for you.

Demonstrated experience using retail DMS Systems, vehicle service knowledge and/or mechanical experience will be highly regarded.

If you believe that you have the skills, please forward your application letter along with updated CV to:

Company Director

or Post: P.O. Box 1234

GEELONG VIC 3220

We are an equal opportunity employer and as part of the recruitment process, the successful applicant will be required to undertake a National police Check, have full work rights within Australia and hold a current drivers licence.

  • Customer Service Team Member

    1 week ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    About APCOEveryone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...

  • Customer Service Team Member

    1 week ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. with 25 sites across Victoria and NSW, APCO is leading the way in convenience...

  • Customer Service Manager

    4 days ago

    Geelong, Victoria, Australia Ritchie Bros. Full time $80,000 - $120,000 per year

    Job DescriptionThe primary responsibility of the Customer Service Manager is to oversee auction administration processes and manage the human resources necessary for sale day operations. The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days. The Customer...

  • maintenance

    2 weeks ago

    Geelong, Victoria, Australia APCO Service Stations Full time $40,000 - $60,000 per year

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in convenience...

  • Customer Service Officer

    6 days ago

    Geelong, Victoria, Australia Ausreo Full time $60,000 - $90,000 per year

    Introduction:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and support...

  • Customer Service representative

    1 week ago

    Geelong, Victoria, Australia Opteon Full time $60,000 - $90,000 per year

    The RoleReporting to a Team Leader, the Customer Service Representative (CSR) is responsible for engaging with customers, banks, valuers and other key stakeholders to progress a valuation request through to completion. The CSR works in a Contact Centre environment and is primarily responsible for engaging with customers to book in valuation appointments,...

  • Campus Services Coordinator

    4 days ago

    Geelong, Victoria, Australia The Gordon Full time $85,000 - $94,000 per year

    A great leadership opportunity leading a small teamExciting Full Time ongoing positionWork across all Gordon CampusesWe're seeking a highly motivated and organised professional to join our Facilities team as a Campus Services Coordinator. This leadership role demands agility, adaptability and a proactive mindset. If you thrive in a fast-paced environment...

  • Client Services Officer

    2 weeks ago

    Geelong, Victoria, Australia Moore Australia Full time $60,000 - $90,000 per year

    Client Services Officer – Family Office (12-Month Parental Leave Contract)Moore Australia – Family Office DivisionFixed-Term | Full-TimeDo you thrive in a dynamic, client-focused environment where analytics, decision-making and advisory converge? Our Family Office is seeking an energetic and detail-oriented Client Services Officer to join our team and...

  • Service Integration Coordinator

    6 days ago

    Geelong, Victoria, Australia Early Learning Victoria Full time $130,000 - $150,000 per year

    About Early Learning VictoriaThe Victorian Government is establishing 50 government-owned and operated early learning centres by 2032 as part of the Best Start, Best Life reforms. The centres will offer childcare, Three and Four-Year-Old Kindergarten and Pre-Prep. The centres will provide high-quality, accessible and inclusive early childhood education and...

  • Digital Service Delivery Specialist

    6 days ago

    Geelong, Victoria, Australia Barwon Water Full time $104,000 - $130,878 per year

    If you're motivated by problem solving, continuous improvement and building collaborative relationships, this could be the role for you.About the roleIn this role, you'll drive the enhancement of our IT Service Management capability, specifically how we manage and respond to ICT incidents, service requests, problems and changes across our digital...