Customer Service representative
17 hours ago
The Role
Reporting to a Team Leader, the Customer Service Representative (CSR) is responsible for engaging with customers, banks, valuers and other key stakeholders to progress a valuation request through to completion. The CSR works in a Contact Centre environment and is primarily responsible for engaging with customers to book in valuation appointments, manage the progression of valuation jobs and to ensure that the valuer has the information they need to complete their work.
The Customer Service Representative will:
• Manage and prioritise a queue of valuation jobs to be assigned to valuers within a defined period of time
• Schedule valuation appointments
• Engage with customers and other stakeholders via the telephone, e-mail and text message
• Manage and prioritise a range of back office tasks related to the progression of a valuation job through to completion
• Utilise Opteon and other systems in the completion of their tasks
About you
We are seeking candidates who thrive in a busy, fast paced environment and demonstrate:
• Confidence and professional verbal and written communication skills,
• A high degree of accountability and the ability to make decisions effectively,
• Ability to multi-task and prioritise workloads,
• A positive and professional manner,
• Strong attention to detail, and
• A High degree of computer proficiency
-
Sales Representative
15 hours ago
Geelong, Victoria, Australia Konnect Full timeWho We AreAt Konnect Fastening Systems, we don't just supply fasteners, we're connecting people, businesses, and opportunities across Australia and New Zealand. As part of Coventry Group, a thriving ASX-listed company, we're growing fast, and we need YOU to help us keep the momentum goingThe RoleAre you driven, goal-oriented, and ready for an exciting new...
-
Customer Service Supervisor
20 hours ago
Geelong, Victoria, Australia BlueScope Full time $80,000 - $120,000 per yearJob Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength, and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...
-
Customer Service Supervisor
17 hours ago
Geelong, Victoria, Australia BlueScope Full time $80,000 - $120,000 per yearJob DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength, and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...
-
Customer Service Coordinator
1 week ago
Geelong, Victoria, Australia City of Greater Geelong Full time $81,205 - $97,206 per yearAbout The RoleSplashdown are searching for a proactive Customer Service Coordinator who thrives on creating exceptional customer experiences and supporting others to do the same.This role leads from the front - you'll work alongside the team on reception and in shift supervisor duties, taking responsibility for daily operations and setting the standard for...
-
Retail Sales Representative
19 hours ago
Geelong, Victoria, Australia 4wd Supacentre Full time $50,000 - $80,000 per yearAre you passionate about sales and creating unforgettable customer experiences?Are you fuelled by adventure and fired up by sales? At 4WD Supacentre, we don't just sell gear, we live it. If you're ready to join the crew that keeps Australia adventuring, now's your chance to be part of something epic. Join the team at 4WD Supacentre and play a key role in...
-
Customer Service Advocate
6 days ago
Geelong, Victoria, Australia Christian Care Ministry Full time $45,000 - $60,000 per yearUrgently hiring fully remote Customer Service Advocates for a 10/8/25 start dateThe starting rate for this role is $19.25 per hourInterested candidates must be in the Pacific, Mountain, or Central time zones living in an eligible state for employment with CCM (AL, AZ, CO, IL, MO, OK, TN, TX, or WI). Shifts range between 6 am and 5 pm MT (7 am and 6 pm CT),...
-
Customer Service Officer
2 weeks ago
North Geelong, Victoria, Australia AMA Collision Full time $60,000 - $80,000 per yearSoldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder.The supportive and welcoming team of 18 complete high-quality work on small to medium repairs and provide friendly customer service.The site is easy to reach — just off the bottom...
-
Retail: Part Time Customer Service
19 hours ago
Geelong, Victoria, Australia Telstra Full time $104,000 per yearEmployment TypePermanentClosing Date12 Dec :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant GEELONGJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
-
Geelong, Victoria, Australia Barwon Health Full time $40,000 - $80,000 per yearEmployment Type- Temporary Part Time; Casual; Permanent Full Time; Permanent Part Time; Temporary Full TimeJob Category- Administration - Customer ServiceReq Id -6068Join the Customer Services team with opportunities across Admissions, Patient Billing, Patient Liaison, and SwitchboardProvide exceptional service to patients, families, and staff while...
-
Customer Advisor
2 weeks ago
Geelong, Victoria, Australia Bendigo Bank Full time $60,000 - $80,000 per yearIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do...
