Administrative Office Assistant

23 hours ago

Parramatta NSW, Australia Low Cost Housing Pty Ltd Full time $161,280 per year

Join Our Team as a Casual Administrative Assistant (6-Week Contract) at Low Cost Housing

Are you organised, detail-oriented, and confident working with Excel and customer databases? Do you stay calm and professional when dealing with challenging customer situations? If you're looking for a short-term role that could evolve into something long-term, this opportunity may suit you well.

About the Role

This is a casual position for an initial 6-week period (24 hours per week), providing essential support during a busy phase. Strong performance may lead to ongoing or permanent opportunities within the business. You'll work across database management, customer support, and administrative tasks that keep our operations running smoothly.

Key Responsibilities

Database Management

  • Maintain and update customer databases using Excel with accuracy and attention to detail.
  • Organise financial records, including payments, council dues, insurance, and land taxes.

Customer Support and Sales

  • Respond to customer enquiries and provide accurate information.
  • Handle concerns, resolve payment queries, and manage difficult conversations with professionalism.
  • Send monthly payment reminders and follow up on overdue accounts.

Administrative Support

  • Manage executive calendars and coordinate meetings.
  • Handle incoming calls and emails with a customer-focused approach.
  • Prepare and review correspondence, reports, and presentations.
  • Assist with travel bookings and general office needs.
  • Maintain organised physical and electronic filing systems.
  • Support office events, meetings, and supply management.

Requirements

  • Strong MS Office skills, especially Excel.
  • Experience in administration or customer service.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Ability to stay composed with challenging customers.
  • Strong organisation, time management, and attention to detail.
  • Professional, reliable, and discreet.

If you want a role where your work matters and where good performance can open the door to longer-term opportunities, we'd love to hear from you. Apply today to join Low Cost Housing in this casual 6-week role with ongoing potential.

Job Types: Casual, Contract

Pay: $31.00 per hour

Experience:

  • Microsoft Excel: 2 years (Required)
  • Administration: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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