Support Officer

Reference no: 498505

Work type: Continuing - Full Time

Location: Orange

Categories: Education and Training or Learning Support (i.e. Academic Skills, Educational Designers)

• Enjoy diverse responsibilities in a supportive team environment
• Make a direct, positive impact on students' lives
• Pursue growth through ongoing professional development

The role

• Full Time, Continuing
• Level 4 - $73,230 to $79,494 pa (plus 17% superannuation)
• Orange

As the Support Officer (Residence Life), you will assist in the provision of ongoing pastoral care to residential students, liaising with the Residence Life team to uphold the residential support scheme. In addition, you will provide generalist administrative support and actively contribute to fostering the development of the residential community.

About you

• Strong administrative skills with the ability to prioritise tasks and manage competing demands
• Excellent communication, interpersonal and customer service skills
• Demonstrated ability to work independently and work collaboratively with a wider team

The appointment is conditional upon the successful applicant producing, satisfying and maintaining a Senior First Aid and Mental First Health First Aid certificate, and a "Working with Children Check", in accordance with the Commission for Children and Young People Act (NSW).

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Uni Life Unit supports and engages the students in the non-academic aspects of their university journey, online and on campus. This Unit focuses on student engagement and the student experience - bringing a vibrancy and inclusiveness to University life. The Unit includes:

• Residences
• Sports
• Food Outlets

The Uni Life Unit demonstrates strong values and promotes respect and social equity which forms the basis for developing great students.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

Emily Boyle | Manager, Residence Life | | Ph:

Please note we will be reviewing applications on submission. The position may be filled before the closing date, so we encourage you to apply at your earliest convenience. Applications will close once the role is filled, or by 11pm 10 November 2025 whichever comes first.

Advertised: 27 Oct :00 AM - AUS Eastern Daylight Time

Applications close: 10 Nov :00 PM - AUS Eastern Daylight Time