Operations Administrator

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

Based in our North Sydney office and reporting to Branch Operations Manager, the purpose of this role is to assist the operations team with day-to-day requirements of maintaining the North Sydney office, including supportive administrative functions as required.

Key Responsibilities:

• Reception & Guest Services – Serve as backup support to Receptionist all Reception duties, such as welcoming visitors, manage security access, provide hospitality for meetings including catering, refreshments, and room setup, coordinate incoming/outgoing mail and couriers and daily banking
• Administrative & Team Assistance - Deliver day-to-day admin support to broking and operations teams such as preparing reports, travel queries, assisting with staff onboarding and Health & Safety inductions, and championing new operational systems and processes
• Meeting & Calendar Support – Liaise and organise insurer calendar, manage meeting room bookings, ensure rooms are presentation-ready
• Office & Facilities Management - Oversee office operations, supplies, and equipment; act as the main contact for building management, security providers, and tradespeople; maintain kitchen areas and shared spaces to a high standard
• Events & Coordination – Under direction, organise logistics for team meetings & gatherings, and internal events; book venues, arrange catering, and manage RSVPs to ensure smooth execution
• Health, Safety & Compliance - Act as Fire Warden, manage evacuation procedures, and ensure Health & Safety standards are upheld across the office
• Accounts Payable / Invoice management– Coordinate payment and approval process of supplier invoices
• Ad Hoc Support - Assist the Branch Operations Manager and wider team with projects and initiatives as needed, taking ownership of tasks and ensuring deadlines are met

What we're looking for:

• Previous experience in an office support or coordinator role
• Strong organisational skills and ability to juggle multiple priorities
• Confident communication and interpersonal skills
• Strong proficiency in Microsoft Office Suite
• A proactive, detail-oriented, and solutions-focused attitude
• Willingness to be office-based five days a week

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks' Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary sacrificed superannuation options.

Apply now via our careers website, or for further information, please contact our Talent Acquisition team at

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.