Communication Manager

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Job Summary

Executive and Internal Communications for the APAC region will be a person with a passion for employee engagement, storytelling, developing and executing integrated communications strategies across a dynamic and fast-growing region. Reporting to the Director of Corporate Communications for APAC and collaborating closely with the global executive communications team this person will be a strategic contributor to the regional corporate communications team and a partner to the Office of the Regional President.

In this role, you will develop, execute and support external communication for the President of APAC region including developing thought leadership content and points-of-view, social media content, speaking engagements and support efforts driven by other communication practice areas in order to continue to develop the President into an authoritative voice for Equinix in the region.  You will partner across the corporate communications team to support a wide range of external communications activities such as, media, analyst, investor relations, social media and other stakeholder activities.

Additionally, you will develop and execute internal communications strategies that build an inspiring employee experience that supports our strong, vibrant culture and fosters a clear understanding of Equinix's mission, goals, strategy, and success in the region.

You will work across the organization to ensure we are driving strategic alignment with our corporate, functional and regional priorities, refining our internal storytelling efforts for the region and creating a programmatic approach that delivers measurable impact. You will also serve as a strategic communications partner to select regional executives including country managing directors, operations leadership and sales SVPs providing counsel and support for a broad range of high-profile external & internal communication efforts.

Responsibilities

Executive platform development & execution

• Elevate the voice of the APAC President's on specific topics aligned with Equinix's strategy and the outcomes, value, and innovation customers and partners can create through Platform Equinix
• Develop points of view and create opportunities for executives to have a voice and future perspective on key topical issues
• Develop and evolve the APAC  President's communication platform
• Partner closely with the PR, AR, Social, and other regional communications leaders to drive external engagement opportunities across priority audiences and topics
• Oversee APAC President's social media presence (LinkedIn).  Develop SoMe strategy, create content and maintain calendar in alignment with the overall social media strategy
• Develop external presentations for industry, customer and other key external events

Lead Internal Communications for APAC Region

• Design, build, and roll out creative employee communications programs that increase awareness, understanding, engagement and foster a deep emotional connection across a broad employee base
• Be an expert storyteller and incredible writer who brings out the values of Equinix – by finding and developing compelling narratives and holistic campaigns that deeply resonate with employees
• Develop and execute regional quarterly all-hands, including presentation development, managing materials, logistics and coordination with speakers
• Contribute to other key employee events and engagement vehicles – including employee town halls/meet ups, The Hub , manager communications, Viva Engage , company meetings, and more
• Develop messaging, including intranet articles, executive emails, briefing documents, talking points, video scripts and Q&A documents as needed
• Understand trends in internal communications tools, applications, channels, design and strategy
• Oversee the measurement of internal communication programs in APAC and develop recommendations to continually improve the quality and effectiveness of employee communications and engagement
• Support crisis and M&A communications

Achieve cross-functional alignment and execution

• Work collaboratively and cross functionally to ensure alignment, consistency and promote key priorities in the region
• Actively engage with the Office of the Presidents, Leadership Teams (AP/EMEA) communications team, HR, Marketing and Sales
• Work with our WeAreEquinix and Equinix Employee Connection Network (EECN) leaders in APAC to create strategies to promote our DIB and sustainability initiatives across the region

Qualifications

• 7+ years' communications experience – creating and implementing strategies and developing online content
• Demonstrated excellence in strategic storytelling, writing/editing, project management, strategic planning and execution, executive coaching, event management, crisis management/communications, change management, and multimedia communications
• Experience managing content for web, video, social and print and development of content strategy
• Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment
• Digital acumen and knowledge of digital communications trends and standards/designs/best practices including user experience for web, email, mobile and social media
• Experience with metrics gathering and reporting to measure communication performance, to optimize going forward and to understand audience behaviors
• Experience with visual design and layout and working with creative resources is a plus
• Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues
• Bachelor's Degree in Marketing, Communications, Journalism, or related area preferred
• Strong understanding of key technology and communication tools, including PowerPoint, Microsoft Word, SharePoint, SmartSheets, and Populo, as well as a willingness and ability to quickly embrace new tools

Skill and Attributes

• Bring innovative thinking, creative ideas, an external perspective, global and regional insights, diverse perspectives and higher-level awareness into everything you do
• A collaborative leader capable of building cross-functional relationships to drive change and influence business decisions; exhibits a no-job-is-too-big-or-small attitude
• Highly collaborative nature with experience working cross-functionally in a highly matrixed organization where you must partner, manage through influence, and set others up for success
• Passion for building process and structure to support high growth and optimizing execution of day-to-day operations and deliverables
• Exemplary written, verbal and presentation skills
• Demonstrated passion for building a strong internal culture
• Detail-oriented with ability to handle various tasks simultaneously under multiple deadlines

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.