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Principal Policy Officer
2 weeks ago
A temporary opportunity exists within Metropolitan South Regional Office as a Principal Policy Officer.
If you pride yourself in your ability to provide strategic and operational advice on a wide range of legal, policy and
procedural issues within a complex and fast paced environment, then look no further
About the Department of Education:
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( ).
Why this Role?
- Provide strategic and operational advice to, Principals, Principal Advisor, Regional Services and Regional personnel on a wide range of legal, policy and procedural issues.
Ensure quality systems are in place to manage the reputation of the department through:
Complaints, Internal Reviews and Legislative Appeals,
- Internal and external communication and relationships;
Compliance and regulation.
Provide authoritative strategic and operational advice to Principals, Senior Executives, Managers and Directors on a wide range of legislative, policy and procedural issues.
- Manage enquiries and complaints in line with the Department's Customer Complaints Management Policy and procedure ensuring all records are accurately maintained.
- Prepare complex reports, submissions, briefs, legislative appeals and responses to correspondence from a range of sources for the Minister, Director-General, Deputy Director-General and Assistant Directors-General in accordance with the Department's records management systems.
- Provide advice and support the development and capability of Principals and regional staff to ensure that schools and the regional office have quality systems for the management of complaints, internal and external communications, community engagement and interactions with government and non-government organisations.
- Maintain accurate record keeping and documentation procedures, which meet the department's data collection, privacy requirements and legislative applications as they relate to departmental activities.
Interested? To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page response to the How you will/may be assessed section of the attached role description
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
