Customer Service Representative

2 weeks ago

Adelaide, South Australia Opal Full time $50,000 - $70,000 per year

Discover Opal….

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

Discover the Opportunity….

Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Representative to join the team at our site in Athol Park (South Australia).

The key focus of this role will be to:

  • Providing high level customer service to a large customer portfolio using both email and phone
  • Providing ongoing support to both internal and external stakeholders
  • Utilising our various applications to assist customers with order requirements
  • Management of cases within CRM system to achieve recommended close out times and effective resolution for customers
  • Providing prompt communication to customers with regards to order status when required
  • Ensuring customer queries are handled efficiently and to the customer's satisfaction
  • Developing strong ongoing relationships with customers

Discover your sustainable future…

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

For this role we would ideally like you to have:

  • Previous experience in a fast-paced customer service and admin environment
  • Experience in using CRM systems is required (SAP or Microsoft Dynamics experience would be highly regarded)
  • Experience working in a manufacturing/ warehousing/ FMCG environment would be highly regarded
  • Advanced level of attention to detail, accuracy, and quality
  • Strong communication skills with both inbound and outbound stakeholders (including phone and email communication)
  • Prioritization and problem-solving skills
  • The ability to remain calm under pressure
  • Confidence in building relationships over the phone to resolve issues

Applications are open to both internal and external candidates. If this sounds like the opportunity for you apply now

Our Opal Values

Thinking packaging. Discover Opal.

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia Oliveri Full time $60,000 - $80,000 per year

    Join Our Team at Oliveri – Customer Service Representative (Full-Time) Regency Park, Adelaide | Monday to Friday Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment? Oliveri is on the lookout for a Customer Service Representative who is customer-centric, people-focused, and ready...

  • Customer Service Representative

    5 days ago

    Adelaide, South Australia TMA Group Of Companies Pty Limited Full time $60,000 - $80,000 per year

    About UsTMA Web is a new name in print, however the TMA Group of Companies was established in 1982. We have a long-standing reputation for quality, innovation, and service excellence. At TMA Web we serve a broad client base across publishing, retail and agency sectors.About the RoleFollowing the recent acquisition of a longstanding heatset and sheetfed...

  • Customer Service Representative

    7 days ago

    Adelaide, South Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia MyBudget Pty Full time

    OverviewCustomer Service Representative - Adelaide Based Hybrid Work from Home & OfficeMyBudget is Australia's most trusted personal budgeting service. Since 1999, our award winning service has helped over 130,000 Australians achieve their financial goals. We are a team of passionate individuals who share a common purpose: to help Australians live a life...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia Preboard Full time $45,000 - $60,000 per year

    Company DescriptionPreboard is an innovative Adelaide, Australia-based company dedicated to revolutionizing the employee preboarding and onboarding experience. We believe that a positive start is crucial for employee success and retention. Our platform helps companies create engaging and informative pre-start journeys for their new hires, fostering...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia multi color corp Full time

    MCC, Mile End South, South Australia, AustraliaJob DescriptionPosted Monday, August 18, 2025 at 2:30 PMBuild your Career with an Industry LeaderMulti-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.We also produce premium-quality labels for high-profile brands...

  • Customer Service Representative

    5 days ago

    Adelaide, South Australia Viterra Full time $60,000 - $90,000 per year

    Forward your career with a leading agribusinessClient account management and relationship buildingCollaborate in a dynamic, supportive and friendly team cultureAbout the roleBunge is seeking a proactive and customer-focused professionalto join our Commercial Relations team as a Customer ServiceRepresentative. In this role, you will play a key part in...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia Kirbyhvacr Full time

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Brompton team.We are committed to the safety, education and ongoing...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia Kirbyhvacr Full time

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Brompton team.We are committed to the safety, education and ongoing...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia City of Adelaide Full time $45,600 - $73,920 per year

    Multiple casual positions availableAn office unlike any other$45 per hour including casual loading + 12% superannuationAbout the OpportunitiesAs part of the City Culture Program, the Library Customer Service Representative drives excellent library service to all customers by being warm, friendly, enthusiastic and knowledgeable.In this exciting and diverse...