Service Administrator

1 day ago

Port Melbourne Victoria, Australia Vertiv (Australia) Pty. Ltd. Full time $60,000 - $90,000 per year

Vertiv is seeking to add an Service Support Administrator to our high performing Melbourne team

The purpose of this position is to provide a point of co-ordination for the daily activities of the Service Department, supporting the Service Operations Manager and providing a point of contact for the customer. This position also ensures the accurate and timely processing of all administration works associated with the Thermal & Power Service Department for the State.

Who we are:

Nearly all aspects of our lives involve the use of technology. It's how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It's vital to human progress.

Vertiv believes there's a better way to meet this accelerating demand for data — one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers' vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

  • Meaningful & Fulfilling Work
  • Collaborative Culture
  • Global Career Opportunities
  • Inspiring & Caring Leaders in the industry
  • Recharge Your Potential
  • Insurance & Leave Benefits
  • Port Melbourne Office

Responsibilities

  • Receiving & dispatching of parts and goods in Oracle
  • Invoicing of jobs when completed to ensure revenue streams are constant for the branch
  • Receipting & reconciling Supplier & Sub-Contractor invoices forwarding for payment
  • Check service reports & Warranty Claim forms for accuracy before sending to Head Office
  • Maintenance of stationary, computer & photocopier supplies for Service team
  • Filing & general clerical / administration duties as needed
  • Ensure work is of high standard promoting quality image to customers and suppliers
  • Any other Administrative duties as deemed necessary to ensure smooth operation in Services
  • Coordination of Client Purchase Orders for Service calls
  • Assist branch with receiving of parts in Warehouse & manage inventory

Requirements

  • 3+ years administration experience in a similar environment
  • Proficiency in Microsoft Office applications
  • Customer-centric & Interpersonal relationship management skills
  • Attention to detail & prioritisation capability
  • Time management & Well organised

Please Note:

  • There will be physical unloading of inventory from delivery to warehouse storage
  • Occasional use of a Forklift - License & training will be provided

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