Administrative Officer Grade 2

Reference Number: 3818

Category: Management & Administration

Department: MH Corporate Support

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• Administrative Officer - Mental Health Division, Admin Services, ICYMHS & Specialty Services
• Full-Time Position
• Predominately working at the Austin Campus but may be required to cover other locations.
• Weekdays Monday - Friday 8am pm
• Grade 2/YC89 classification - 38hrs + ADO (40hrs)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Mental Health Division

The Mental Health Division forms part of Austin Health. It provides a comprehensive range of child, adolescent and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and statewide specialist services, which are provided on both an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services by providing holistic, compassionate care and offering partnership in recovery.

About the role

We are looking for an Administrative Officer to join our team within the ICYMHS Mental Health Service working predominately at the Austin Campus but may be required to cover other campuses (Royal Talbot & Repat) with advanced notice. This is a front facing customer service role engaging with our consumers, as well as providing administrative support to our clinical teams. A list of duties and expectations of you in the role along with key selection criteria are outlined in the position description.

About you

As the Administrative Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• A commitment to the Austin Health values
• Be highly organised with the ability to prioritise work and multi-task in a busy environment
• The ability to follow a prescribed workflow and escalate when necessary
• Proven effective communication skills both verbal and written
• Ability to problem solve
• Attention to detail
• Proficiency and expertise in computer operation including Office 365 (Microsoft Word, Excel).
• Valid Employee Working With Children's Check

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.

• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.

• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.

• Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Narelle Clohesy, Administrative Team Leader at

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 24 August 2025