Administration Officer

Administration Officer | The Wesley Hospital

Employment Term: Casual Opportunity

Location: Auchenflower, just 5 mins from Toowong Shopping Village and 10 mins from Brisbane City

Remuneration: $32.50/hr - $33.16 /hr + Casual Loading + 12% Super + Not for Profit Salary Packaging + Employee Benefits

Make a meaningful difference with The Wesley Hospital

We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at The Wesley Hospital as an Administration Officer, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Your part in The Wesley Hospital team

As the front face of our busy Outpatient Allied Health Centre, you'll play a vital role in supporting the team, providing a tailored service through administrative support, and delivering high level customer service to patients and their loved ones. 

Key duties and responsibilities will include:

• Liaising with patients on behalf of the Allied Health and Visiting Medical Practitioners
• Answering incoming calls and aiding as required
• Scheduling appointments for visiting patients, including follow ups for future appointments
• Conducting health fund checks, invoice accounts and process patient payments for appointments
• Managing incoming and outgoing correspondence efficiently
• Access, prepare, file and return medical charts as specific to the unit and program
• Coordination of room bookings for Allied Health appointments and programs for patients 

Casual position. Ideally seeking those with flexibility to work across Monday - Friday, between hours 7am – 4.30pm, as required. No weekend shifts available.

 What makes a difference for us?

• Full working rights in Australia (Unable to offer sponsorship)
• Experience working in a busy outpatient setting desirable
• Excellent time management skills and ability to multi-task
• Excellent communication skills with ability to problem solve
• Excellent customer service skills
• Ability to work and learn across multiple systems

What makes a difference for you? 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• Flexible work arrangements to support work-life balance 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We'd love you to be part of our UnitingCare family   

By joining our Hospitals, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. 

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.