PSSR - Wagga/Albury/Griffith

Posted Date: 7 Nov 2025

Location:Griffith, NSW, AU, 2680

At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.

Product Support Sales Representative- Riverina Region

About the role

WesTrac is seeking an experienced Product Support Sales Representative (PSSR) to support our Riverina Region Based at our Albury or Wagga Wagga branch, this role will be on a Monday-Friday basis with potential for hybrid working opportunities. This position comes with a fully maintained vehicle and ample opportunities to visit customer sites.

Reporting to the Aftermarket Sales Manager, your customer portfolio will span the Riverina Region NSW, including Albury, Griffith, & Wagga Wagga. To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio.

By managing existing accounts and developing new ones, you will collaborate with a diverse range of internal and external stakeholders, including owner/operators and fleet managers, across various transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions.

Key Responsibilities

• Effective day-to-day product support
• Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries
• Sales of Caterpillar parts and WesTrac services
• Development of specific customer opportunities and the regional growth plan
• Account Management of current customer portfolio and developing new accounts
• Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs

Skills & Experience

• Trade qualification with significant industry sales experience
• Demonstrated ability to drive sales growth and/or previous experience with account management
• Excellent customer service skills with the ability to develop strong relationships
• Well-developed analytical, problem solving and decision-making abilities
• Current driver's licence and the ability and willingness to travel
• Excellent written and verbal communication skills
• Ability to work well autonomously and within a team
• Computer literacy skills – MS Office and Sales
• Caterpillar product knowledge and experience (Desirable)
• Construction industry sales experience (Desirable)

Benefits

• Competitive remuneration + commission
• Benefit vehicle provided
• Annual Remuneration and performance review
• Discounted CAT Hand Tools
• Generous relocation assistance for eligible candidates
• Income protection with 24/7 coverage
• 12 weeks paid parental leave
• Online Learning Library to support your continued development
• program – work alongside your mates and receive up to $3000
• Novated leasing options
• Purchased Leave program
• Opportunities for growth and development
• Employee Wellness Program
• Discounted private health insurance
• On-boarding and welcome day at our head office in Newcastle

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact the Recruitment Team on and reference job number 4773.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.