HR Services Officer

Join our Operations, People and Safety division as an HR Services Officer in a 12-month secondment. You'll play a pivotal role in delivering high-level HR support across the organisation. This position is responsible for accurately processing a range of HR activities in line with Enterprise Agreements, Employment Contracts, and Government Legislation.

We are unique

Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

About the role

Join our Operations, People and Safety division as an HR Services Officer, where you'll play a pivotal role in delivering high-level HR support across the organisation. This position is responsible for accurately processing a range of HR activities in line with Enterprise Agreements, Employment Contracts, and Government Legislation. You'll be the first point of contact for HR-related enquiries, providing expert advice and assistance to employees, HR Business Partners, and line managers. Your work will contribute to the continuous improvement of HR services through technology optimisation and process enhancement.

This role will be a 12-month fixed term contract based within the Essential Energy footprint with the ability to work from home in a hybrid work environment.

About You

You are a proactive and customer-focused HR professional who thrives in a fast-paced environment. You bring a strong understanding of HR policies and procedures, and you're passionate about delivering quality service and support. You're confident in liaising with stakeholders at all levels and have a keen eye for detail when it comes to maintaining accurate records and data.

About Your Skills

• Excellent communication and interpersonal skills, with a strong customer service orientation
• Sound judgement, problem-solving and decision-making abilities
• Proven ability to work collaboratively in a team environment
• High level of discretion and confidentiality in handling sensitive matters
• Strong organisational and time management skills, with the ability to manage a varied workload
  Proficiency in computer operations and business systems relevant to HR

Required Qualifications

• Certificate IV in Business or Certificate IV in Human Resource Management
  Alternatively, demonstrated capability through relevant employment experience and/or qualifications

Desired Experience

• Experience in a similar HR role, including recruitment and HR policy implementation
• Proven ability to support business processes and liaise with all levels of management
• Familiarity with HR systems and a solid understanding of organisational structures and processes
• Experience in maintaining accurate employee records for compliance and audit purposes
  Knowledge of relevant HR policies, procedures, and legislation

Why Essential Energy

Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas, Optus, nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit our employee benefits page for more information.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women .

An energy network doesn't just keep the lights on… it's a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.

It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world.

Your potential will be realised, and you'll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today.

For further information please contact Amanda Hockley – Manager HR Services on

Applications close on Wednesday 15 October 2025 at 11:55pm

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.

As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements, please contact or call us on