Rental Sales Officer

4 days ago

Cairns, Queensland, Australia Enterprise Full time $54,000 - $83,000 per year

Enterprise Rent-A-Car is seeking full-time Rental Sales Officers to join our Cairns Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply.

About the role

Primary tasks include:

  • Servicing the vehicle rental requirements of our valued customers
  • Offering information and additional services based on the customers' needs
  • Taking bookings and communicating with customers via phone, email and in-person
  • Checking and grooming of vehicles on return of rental
  • Providing a high level of customer service

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes.

  • Excellent verbal and written communication skills
  • Desire to provide outstanding Customer Service
  • Ability to learn and operate various software systems
  • Ability to multi-task in a fast-paced environment
  • A strong team ethic
  • Current, unrestricted driver's licence
  • Basic understanding of the Car Rental Industry would be a bonus

Employee Benefits

  • Hourly Pay plus overtime and shift loadings
  • Earned wage access - on-demand access to wages before payday
  • Ongoing training and development - utilise our global network's wealth of knowledge
  • Incentive scheme for sales achievements & excellent customer service results
  • Employee and "family & friends" discounts on car rental globally
  • Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
  • Various avenues of assistance available to help you achieve your career goals via external training programs and professional development courses

All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History prior to commencement.

Job Types: Full-time, Permanent

Pay: From $26.55 per hour

Benefits:

  • Employee discount
  • Referral program
  • Travel reimbursement

Experience:

  • Customer Service: 1 year (Preferred)

Licence/Certification:

  • Drivers Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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