Housing Officer

2 days ago

Cairns, Queensland, Australia Department of Housing and Public Works Full time $60,000 - $90,000 per year

What you will be doing:

• Work collaboratively to respond to customers, undertake customer interviews, make referrals to support service agencies, assess new housing and bond loan applications and rental grants.

• Manage tenancy arrangements, allocations and vacancies, liaising with the community and other housing providers and ensure departmental compliance.

• Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints as well as manage the maintenance of properties and conduction property inspections.

• Monitor and manage outstanding arrears, rent assessments, pay deductions and refunds and actioning sundry debts and collections as required.

• Use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.

• Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.

The skills you will need include being able to:

• Manage new and unexpected events and demonstrate judgement about when to escalate issues.

• Proactively engage across government and with providers to deliver holistic responses for vulnerable customers which are person-centred in approach.

• Embrace new challenges and show resilience during times of change and uncertainty.

• Demonstrate strong skills, knowledge and expertise in service delivery with a focus on teamwork and providing person-centred solutions.

• Model professional, ethical and culturally sensitive behaviour and consistently apply those standards to yourself and others.

Applications will remain current for 12 months.

Job Ad Reference: QLD/667945/25

Closing Date: Wednesday, 12 November 2025

  • Maintenance Support Officer, Housing and Public Works

    2 days ago

    Cairns, Queensland, Australia Department of Housing and Public Works Full time $60,000 - $90,000 per year

    Make a meaningful impact and work with QLD Government's builder, QBuild Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply nowQBuild is expanding Join us for...

  • Front Office Guest Service

    2 days ago

    Cairns, Queensland, Australia The Reef House Adults Retreat Palm Cove Full time $45,000 - $65,000 per year

    About the business and the roleThe Reef House Adults Retreat in stunning Palm Cove is seeking a casual Front Office Guest Service Agent to join our Front Office Team. We are renowned for our personalised service in a truly relaxed setting offering tranquillity, ambience and boutique luxury.To be successful in this role, we need you to create memorable and...

  • ISEP Administration Officer

    1 week ago

    Cairns, Queensland, Australia RISE Ventures Full time $43,000 - $65,000 per year

    AKG is now a Certified Great Place to Work 2024/2025RISE Ventures is committed to local communities and their needs – our strategy strengthens our presence and our connection with stakeholders in the Indigenous Skills and Employment Program (ISEP) goes far beyond just finding jobs. Whilst important, our role has shifted to include 'providing work...

  • Security Officers

    1 week ago

    Cairns, Queensland, Australia MSS Security Full time $149,440 per year

    Exciting role for Security officers (Australian citizens)High profile government locationPay rates of $28.98 per hour + super + allowancesAbout the Role MSS Security is looking for a professional and dependable Security Officer to join our team in a full-time, Monday to Friday position. This role is based in Cairns and offers the rare benefit of a stable...

  • Guidance Officer

    2 weeks ago

    Cairns, Queensland, Australia Department of Education Full time $60,000 - $90,000 per year

    Aurukun State School, locally known as Koolkan Aurukun Community School, which caters to approximately 220 students from Kindy to Year 12 who come from rich cultural and linguistic backgrounds and are active learners, is seeking applications for a Guidance Officer to join the team.If you'repassionate about supporting diverse learners and making a difference,...

  • Security Officer

    2 weeks ago

    Cairns, Queensland, Australia Pullman Reef Hotel Casino Full time $50,000 - $80,000 per year

    We are seeking Casual / Part Time / Full Time Security Officers to join our team at The Reef Hotel Casino, the pre-eminent centre for gaming, entertainment, food and accommodation in Cairns.An exciting opportunity for an individual who possesses a mature & responsible outlook, excellent customer skills, and the ability to work in a close-knit team...

  • Front Office All-Rounder

    1 week ago

    Cairns, Queensland, Australia Pullman Reef Hotel Casino Full time $45,000 - $60,000 per year

    The Reef Hotel Casino is currently seeking a person with recent experience, who excels in customer service to join our friendly Front Office team as an Allrounder.This role will be responsible for guest registration and departure, assist with baggage, room assignments, switchboard and parking of vehicles ensuring the guest is provided with a memorable...

  • Service Delivery Officer

    1 week ago

    Cairns, Queensland, Australia AbbaCare Full time $60,000 - $80,000 per year

    Service Delivery OfficerabbaCare is a growing community service provider which supports people with a disability and/or mental illness from all walks of life to live independently. Services provided by abbaCare focus on what our participants can do rather than what they cannot do.  We pride ourselves in providing person-centered care with a primary focus...

  • Service Delivery Officer

    1 week ago

    Cairns, Queensland, Australia AbbaCare Full time $60,000 - $80,000 per year

    Service Delivery OfficerabbaCare is a growing community service provider which supports people with a disability and/or mental illness from all walks of life to live independently. Services provided by abbaCare focus on what our participants can do rather than what they cannot do.  We pride ourselves in providing person-centered care with a primary focus...

  • Administration Officer

    1 week ago

    Cairns, Queensland, Australia MSF Sugar Full time

    The RoleWe are seeking a highly organised and experienced Administration Officer to join our team on a full-time, permanent basis at our corporate head office in Gordonvale.This role is ideal for someone with a strong administrative background who enjoys working in a busy and dynamic environment. The successful candidate will play a key role in providing...