Medical Receptionist

6 days ago

Mona Vale, New South Wales, Australia Myhealth Pittwater Place Full time $25,000 - $35,000 per year

Join Our Team at MyHealth Pittwater Place

About Myhealth

Myhealth Pittwater Place is a purpose built centre that offers the highest standard of medical care with state-of-the-art facilities. We pride ourselves in offering a friendly, convenient, accessible and professional service to all our patients.

About the Role

We are excited to announce a unique opportunity for a motivated Medical Receptionist to join our friendly team at MyHealth Pittwater Place.

We are looking for someone dedicated to providing exceptional support to our clinicians, administrators, and patients. This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a positive patient experience.

The successful candidate will need to be adaptive and comfortable working in dynamic, changing environments. You will be the first point of contact for our patients and health professionals, therefore a high level of maturity, professionalism, and sensitivity is required.

What You'll Be Doing

  • Greeting and welcoming patients in a warm and professional manner
  • Scheduling and managing patient appointments efficiently
  • Handling patient inquiries both in person and over the phone with empathy and professionalism
  • Checking in patients, confirming appointments, and assisting with paperwork
  • Processing Medicare, DVA, private, and bulk billing payments
  • Managing referrals, recalls, and patient follow-ups with urgency
  • Collaborating with the clinical team to ensure a seamless patient journey
  • Maintaining accurate patient records and documentation
  • Assisting with various administrative tasks to support the smooth operation of the practice

What We Offer

At MyHealth, we are dedicated to fostering a supportive and rewarding work environment. As a Medical Receptionist, you will enjoy:

  • Ongoing training and development opportunities
  • A collaborative and inclusive team culture
  • Opportunities for career growth within the organisation
  • Corporate benefits, including discounted health insurance and corporate gym memberships

What We're Looking For

Essential:

  • Full Australian working rights
  • Willing to obtain CPR and First Aid Certificate
  • A genuine interest in healthcare and a commitment to high-quality patient care
  • Strong verbal, written communication, and interpersonal skills
  • Keen attention to detail and the ability to multi-task effectively under pressure
  • Dedicated work ethic and positive "can do" approach to tasks
  • Ability to take initiative, work in a team and as an individual
  • High level of organisational skills, time management & prioritization

Desired:

  • Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare sector
  • Familiarity with medical practice management software and relevant computer applications
  • Knowledge of Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billing preferred

Ready to Make an Impact?

If you are passionate about healthcare and excited to join a dynamic medical practice, we encourage you to apply now

Join us in making a meaningful difference in the lives of our patients—apply today

Job Type: Casual

Pay: $25.00 – $35.00 per hour

Expected hours: 8 – 32 per week

Benefits:

  • Employee discount
  • Gym membership
  • Health insurance

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Please list which days of the week you are available to work (Typical shift are 8:45am-5:45pm or 8:45am - 1:45pm).
  • Are you available on Mondays?

Licence/Certification:

  • CPR Certification (Preferred)
  • COVID Vaccine certificate (Preferred)

Work Location: In person

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