Medical Receptionist

2 days ago

Mona Vale, Australia Myhealth Pittwater Place Full time

**Join Our Team at MyHealth Pittwater Place**

**About Myhealth**

Myhealth Pittwater Place is a purpose built centre that offers the highest standard of medical care with state-of-the-art facilities. We pride ourselves in offering a friendly, convenient, accessible and professional service to all our patients.

**About the Role**

We are excited to announce a unique opportunity for a motivated **Medical Receptionist** to join our friendly team at MyHealth Pittwater Place.

We are looking for someone dedicated to providing exceptional support to our clinicians, administrators, and patients. This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a positive patient experience.

**What You’ll Be Doing**
- Greeting and welcoming patients in a warm and professional manner
- Scheduling and managing patient appointments efficiently
- Handling patient inquiries both in person and over the phone with empathy and professionalism
- Checking in patients, confirming appointments, and assisting with paperwork
- Processing Medicare, DVA, private, and bulk billing payments
- Managing referrals, recalls, and patient follow-ups with urgency
- Collaborating with the clinical team to ensure a seamless patient journey
- Maintaining accurate patient records and documentation
- Assisting with various administrative tasks to support the smooth operation of the practice

**What We Offer**

At MyHealth, we are dedicated to fostering a supportive and rewarding work environment. As a Medical Receptionist, you will enjoy:

- Ongoing training and development opportunities
- A collaborative and inclusive team culture
- Opportunities for career growth within the organisation
- Corporate benefits, including discounted health insurance and corporate gym memberships

**What We’re Looking For**

**Essential**:

- Full Australian working rights
- Willing to obtain CPR and First Aid Certificate
- A genuine interest in healthcare and a commitment to high-quality patient care
- Strong verbal, written communication, and interpersonal skills
- Keen attention to detail and the ability to multi-task effectively under pressure
- Dedicated work ethic and positive "can do" approach to tasks
- Ability to take initiative, work in a team and as an individual
- High level of organisational skills, time management & prioritization

**Desired**:

- Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare sector
- Knowledge of Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billing preferred

**Ready to Make an Impact?**

**Job Type**: Casual

Pay: $25.00 - $35.00 per hour

Expected hours: 8 - 32 per week

**Benefits**:

- Employee discount
- Gym membership
- Health insurance

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Please list which days of the week you are available to work (Typical shift are 8:45am-5:45pm or 8:45am - 1:45pm).
- Are you available on Mondays?

Licence/Certification:

- CPR Certification (preferred)
- COVID Vaccine certificate (preferred)

Work Location: In person

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