Senior E-Commerce Coordinator

2 weeks ago

Heatherton, Victoria, Australia Linen House Australia Full time $90,000 - $120,000 per year

Are you an experienced E-commerce Administrator or Coordinator ready to take on your next challenge? If you are passionate about online retail, sales, and delivering an exceptional customer experience, this could be the ideal opportunity for you.

About Linen House

Linen House is a Melbourne-based design house and omni-channel retailer, renowned for creating high-quality, timeless homewares since 1993. We specialize in premium bed linen, cushions, throws, and table linen, with 23 outlet stores across Australia and multiple B2B and B2C eCommerce platforms. As a family-run business, we foster an inclusive, flexible, and supportive working environment where collaboration and innovation thrive.

Role Overview

We are seeking a detail-oriented and proactive E-commerce Coordinator to join our dynamic team. You will be responsible for managing and enhancing the daily operations of our online store and digital platforms, with a focus on driving growth and improving the customer journey. Working closely with our in-house development, marketing, and creative teams, you will ensure that Linen House's digital presence remains competitive and customer-centric.

Key Responsibilities

  • Oversee and plan daily/weekly activities for the Linen House webstore, ensuring smooth operations across multiple platforms.
  • Managing the affiliate program – working closely with the affiliate agency, onboarding partners, monitoring performance.
  • Coordinating the loyalty program, including member engagement, rewards, and promotional activity.
  • Managing product uploads, pricing updates, and website merchandising.
  • Actioning digital content updates, including homepage banners, promotions, and campaign launches.
  • Working closely with the marketing team to plan and execute EDMs and paid campaigns.
  • Monitoring store performance and analytics, providing insights into customer behaviour and sales trends.
  • Collaborating with graphics and marketing teams to ensure consistency across all digital platforms.
  • Working with the IT team on web development projects, supporting new features, functionality improvements, and user experience enhancements.
  • Working with external agencies to support digital marketing, website enhancements, and performance optimisation initiatives.
  • Track performance metrics for digital campaigns, promotions, and product launches, and provide insights for continuous improvement.
  • Contribute to the development and execution of exciting email marketing campaigns (EDMs) and key sales events.
  • Stay up-to-date with industry trends, competitor strategies, and emerging technologies to identify new opportunities and innovative approaches.

Key Skills and Experience

  • Proven experience with eCommerce platforms,  
    Magento 2 Cloud (currently)
    , and content management systems (CMS).
  • Strong commercial acumen and a passion for retail, with the ability to adapt to changing market conditions and consumer preferences.
  • Proficiency in data analysis and reporting, with advanced Excel skills.
  • Strong understanding of SEO, SEM, and digital marketing best practices.
  • A team player who thrives in a collaborative environment but is also self-motivated and able to work independently.
  • A strong commitment to customer satisfaction and a drive to continually improve the online shopping experience.
  • Creative problem-solving skills, with the ability to spot trends, suggest solutions, and contribute to the creative process.

Why Join Us?

At Linen House, we offer a dynamic and supportive workplace where you will have the opportunity to make a real impact on the growth of our eCommerce business. You'll be part of a dedicated team in a company that values innovation, customer satisfaction, and professional development.

If you are passionate about eCommerce, have a keen eye for detail, and are eager to contribute to the success of a leading Australian homewares brand, we would love to hear from you.

How to Apply

Please submit your resume along with a cover letter outlining your experience and why you believe you're the right fit. Please send resumes to 

  • Senior Supply Chain Specialist

    2 weeks ago

    Heatherton, Victoria, Australia STERIS Full time $80,000 - $120,000 per year

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.SummaryAre you an experienced supply chain professional ready to take the next step in your career? We're seeking a Senior Supply Chain Specialist to lead and optimise capital order fulfillment...

  • People Operations Lead

    1 week ago

    Heatherton, Victoria, Australia Dovida Australia Full time $80,000 - $120,000 per year

    About this opportunityAs the People Operations Lead, you will play a vital role in supporting the People Experience Pillar by delivering a consistent and engaging employee experience across all stages of the employee lifecycle. This generalist role requires someone with a strong foundation in HR practices and the ability to work proactively across a broad...

  • RN Clinical Care Co-ordinator

    2 weeks ago

    Heatherton, Victoria, Australia Nightlife Disability Services Full time $80,000 - $120,000 per year

    About the businessNightlife is a consumer driven service that aims to create flexible supports for people with disability living in their own homes. Our office is based in Heatherton with services provided throughout the Southern Bayside and Eastern Suburbs of Melbourne. Nightlife's mission is to enable people to live as independently as possible and enjoy...

  • Project Coordinator

    1 week ago

    Heatherton, Australia Ventia Pty Limited Full time

    **The Role** We are seeking an experienced multiple Project Coordinator to help support the N2P contract. - Key Responsibilities will include, but are not limited to:_ - Proactively forecast and plan in accordance with the Program of Work in conjunction with the superintendent. - Ensure traffic management plans are in place, with appropriate council...

  • Project Coordinator

    1 week ago

    Heatherton, Australia Ventia Pty Limited Full time

    **The Role** We are seeking an experienced Project Coordinators to support our Telecommunications team for the the NBN N2P contract located out of our Heatherton office. - Key Responsibilities will include, but are not limited to:_ - Proactively forecast and plan in accordance with the Program of Work in conjunction with the superintendent. - Ensure traffic...

  • Assistant Category Manager

    4 days ago

    Heatherton, Australia Nikpol Full time

    Family owned company Nikpol, known for their on-trend interior design products and finishes, have recently secured a European Kitchen Appliance brand - Blaupunkt and we’re looking for a **Category Manager Assistant** join our team and maximise our market opportunity. With over 40 years of experience Nikpol has grown from a two man operation to become a...

  • Care Manager

    1 week ago

    Heatherton, Australia Dovida Full time

    **About this opportunity** As a Care Manager, you will play a pivotal role in ensuring the highest quality of care for both potential and existing clients. You will lead and coordinate all activities related to client care. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless...

  • People Operations Team Leader

    4 days ago

    Heatherton, Australia Dovida Full time

    **About this opportunity** As the People Operations Team Leader, you will play a vital role in supporting the People Experience Pillar by delivering a consistent and engaging employee experience across all stages of the employee lifecycle. This generalist role requires someone with a strong foundation in HR practices and the ability to work proactively...

  • Clinical Administration Lead

    2 weeks ago

    Heatherton, Australia Access Telehealth Full time

    **About Us** Access Telehealth is a healthcare organisation built by medical professionals to enhance health outcomes for communities across Australia. Through our aged care division, **Access Aged Care**, we partner with Residential Aged Care Facilities to deliver comprehensive virtual care models, including services from GPs, nurses, geriatricians, and...

  • Designer

    2 weeks ago

    Heatherton, Australia IPA Personnel Services Full time

    Designer - Based in Heatherton - $40-50 per hour + Superannuation - On going position Our client is seeking a talented and experienced Designer to join our team. As a Designer, you will play a vital role in supporting the program Senior Design and working collaboratively with the project team. This is an opportunity to contribute to the success of NBN...

  • Workforce Support Officer

    1 week ago

    Heatherton, Australia Monash Health Full time

    Job Requisition ID: 6181- Legal Entity: Monash Health- Location: Heatherton, VIC, AU, 3202- Employment Type: Full Time- Posting Date: 30 Oct 2025- **Monash Health is a great place to work** - Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe,...

  • People Operations Lead

    6 days ago

    Heatherton VIC, Australia Dovida Full time $80,000 - $120,000 per year

    About this opportunityAs the People Operations Lead, you will play a vital role in supporting the People Experience Pillar by delivering a consistent and engaging employee experience across all stages of the employee lifecycle. This generalist role requires someone with a strong foundation in HR practices and the ability to work proactively across a broad...

  • Occupational Therapist, Grade 2- Community Rehabilitation

    2 days ago

    Heatherton VIC, Australia Monash Health Full time $80,000 - $120,000 per year

    Job Requisition ID: 6173Legal Entity: Monash HealthLocation:Heatherton, VIC, AU, 3202Employment Type: Part Time Fixed TermPosting Date: 28 Oct 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality...