Office Administration

2 weeks ago

Moorabbin VIC, Australia Total Waste Solutions Full time $40,000 - $60,000 per year

Total Waste Solutions are a 100% locally owned and operated waste management company servicing suburbs across Metropolitan Melbourne. Established in 2008, our clients are a mix of municipal, industrial and commercial across Melbourne 7 days per week. Our business is rapidly growing and the role would suit someone who enjoys a fast paced environment.

We are looking for an adaptable and organised individual with excellent customer service skills, to join our admin team.

Key responsibilities will include:

  • First point of contact on office calls and dealing with customer service queries

  • Maintaining and managing our customer data using Wastedge software

  • Dispatching of daily jobs to our drivers

  • Dealing with customer service correspondence, mail and emails

  • Provide professional, courteous and helpful customer service to internal and external clients

  • Ensure that all tasks are completed within required time frames

  • General administration duties as required

Skills and experience

  • Great phone manner

  • Easily able to adapt to change and a fast growing environment

  • Proactive attitude, willing to take on what is required on the day

  • Commitment to providing excellent customer service

  • Strong willingness to learn new skills

  • Ability to work both in a team and individually

  • High attention to detail

  • Strong computer knowledge, particularly Microsoft 365

Due to rapid growth, Total Waste Solutions requires the skills of a highly efficient, proactive & courteous office all-rounder with excellent customer service skills

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