Product Development and Clinical Specialist

10 hours ago

North Ryde, New South Wales, Australia Solventum Full time $100,000 - $150,000 per year

Are you working in the field of Health Information Management and want to use your expert knowledge to develop and manage software solutions for the industry? Maybe you have expert level clinical knowledge related to Australian funding models, clinical coding or auditing and you want to combine that knowledge with technology. Now is the opportunity to join a team of solvers who are combining their expert knowledge with technology to create market leading solutions for the Health Information Management industry.

As a Product Development and Clinical Specialist at Solventum, you will get the opportunity to work with like-minded individuals who are driven to provide world class solutions for the markets we serve. Your work tasks will encompass concepts within multiple disciplines which may include more than one department or location. You will be the subject matter expert for your assigned portfolio and geographical region. To be successful in this role you will need to:

  • Maintain and enhance assigned software portfolio to meet revision cycle requirements and other updates based on official regulations and or guidelines including customer and marketing enhancements. Meets all deadlines based on official business and government mandates or market needs.
  • Analyse and research questions, enhancement requests, or software problems.
  • Test and perform quality control measures on your portfolio of solutions, as well as other interfacing software. Utilising specified processes, analysing for accuracy in specification content and logic execution.
  • Develop and implements new policies and procedures with the development group or delegates as necessary.
  • Provide expert level escalation support on assigned products.
  • Assist other clinical development teams with logic problems while also training new and less experienced clinical development analysts.
  • Participates in cross-functional teams or equivalent. Plans and manages the project using standard tools and processes.
  • Maintain expertise in classifications systems in accordance with geographical requirements.
  • Respond to non-routine and difficult phone or written inquiries regarding disease and procedure classification theory or software content.
  • Perform external or internal training as requested, as it relates to your expert knowledge and assigned portfolio.
  • Assist Sales and/or Marketing departments regarding development of assets or content to promote and support the portfolio. Including provision of SME knowledge to respond to customer proposal and tenders.
  • Participate in customer interactions through discussion and or demonstration during the sales process.

To be considered for this role, the follow expectations are set for qualifications and experience

  • Expertise in Health Information Management and/or previous Product Development background is preferred
  • A degree as a Health Information Manager (HIM) or equivalent.
  • Qualifications in Clinical Coding using ICD-10-AM and or Clinical Coding Auditing is highly desirable for this role.
  • Prior experience being part of a software development team is beneficial for this role.
  • Knowledge of computer programs and corporate systems relevant to the assigned area of responsibility is normally required.
  • In addition, 8 or more years' applicable Health Information Management experience is required.
  • Some travel is required for internal and external face to face interactions. Weekend or evening hours may be required to maintain project schedules and/or customer satisfaction.
  • Requires the ability to communicate in written and spoken English.

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