Support Coordinator

2 days ago


Williamstown, South Australia EddenRose Community Services Full time $40,000 - $60,000 per year

If you are trying to fill your time in between client shifts or while building your own business, DO NOT apply

MAIN DUTIES/RESPONSIBILITIES

  • Provide support coordination within the agreed timeline.
  • Assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan.
  • Assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan;
  • Provide advice to participants and their carers on the evolving environment of the NDIS
  • Research and identify providers and other relevant stakeholders and build strong working relationships
  • Prepare reports, monitor expenditure, and complete all associated administrative work
  • The development of complex service plans to address barriers
  • Negotiate appropriate support solutions with multiple stakeholders and seek to achieve well-coordinated plan implementation
  • Liaise with NDIA, NDIS Quality and Safeguards Commission, and other key stakeholders as required
  • Ensure all mandatory reporting is undertaken and required assessments completed within timelines and of a high quality
  • Ensure that all funding management activities are undertaken, and that participants are able to maximise outcomes outlined in individual plans
  • Assessing the needs and coordinating support for NDIS participants and set budgets
  • Identifying potential improvements to the existing services and processes
  • Evaluating and prioritising marketing opportunities
  • Conducting NDIS plan and service agreement reviews
  • Maintaining documentation of contacts
  • Ensuring adherence to company policies and procedures
  • Research, coordinate and manage a range of varied levels of supports across multiple providers, to suit participant's needs
  • Actively develop, implement, monitor and review participant's NDIS plans and report on progress and outcomes
  • Take reasonable care for your own health and safety
  • Report any quality, safety incident or hazards to the relevant Manager or Supervisor.
  • Keep informed of the contents of the WHS system and apply it to daily work.
  • Ensure you are not affected by alcohol or drugs, to endanger your own or any other persons' health and safety.
  • As required by business needs, support clients to participate in age appropriate activities and tasks including employment, in home support and community access.
  • Support clients to access activities and outings in the community.
  • As required by business needs, support clients to access activities and outings in the community.
  • As required, provide direct assistance to each client in accordance with their service plan and as directed
  • Monitor the safety and well-being of the clients and report any concerns to the Manager.
  • Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.

____________________________________________________________________________________

Qualifications

  • Relevant tertiary qualification in Social Work, Occupational Therapy or allied health as prescribed by the NDIS and registration with relevant professional body
  • Current Criminal Record Check
  • Current Working with Children Check
  • Completed NDIS Workers Orientation Module
  • 100 Points of ID

Competencies and experience

  • Previous Support Coordination in the Disability industry a MUST.
  • Experience with complex case management and ability to develop strategies to address barriers and points of crisis within a multi-disciplinary team.
  • Experience implementing plans, monitoring and follow-up to negotiate appropriate support solutions with multiple stakeholders and seek to achieve well-coordinated plan implementation
  • the different types and lengths of orders a participant might need to adhere to in order to re-integrate into the community
  • understanding and respecting the participant's privacy and balancing this with information shared with the community and mainstream providers
  • understand the delineation of roles and responsibilities between the NDIS and Corrective Services, particularly around risk
  • You must be METHODICAL - if you don't like routine, and you don't like details, this is NOT the position for you. You will be doing the SAME THING every day. Every call is different and presents its own challenges, but you must be comfortable sticking to the ROUTINE.
  • You must be COACHABLE. If you think you're ALREADY a superstar and don't know how to take constructive critique, this is NOT a position for you. So, if you're not open to GROWTH, please DO NOT apply.
  • You must have tremendous INTEGRITY. That means being able to say NO when we cannot genuinely help someone or add value to their situation, even if this means you are losing a possible shift. Doing the right thing for our business and our clients HAS TO be MORE important to you than making a money.
  • You must be looking for a LONG-term commitment, working with and for us.
  • You must be LOYAL
  • You must be accountable and autonomous.
  • You must be a POSITIVE PERSON.
  • You have reliable phone and internet access on a daily basis.

If you are trying to fill your time in between client shifts, or while building your own business, DO NOT apply

Job Type: Casual

Pay: From $40.00 per hour

Benefits:

  • Referral program
  • Travel reimbursement
  • Work from home

Education:

  • Certificate I - IV (Preferred)

Licence/Certification:

  • Driver Licence (Required)
  • Working with Children Check - employer (Required)

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person


  • OSHC Coordinator

    4 weeks ago


    Williamstown, South Australia The Y Victoria Full time

    About the Y VictoriaOur Vision is to inspire and empower young people and communities to thrive. With over 5,000 staff and volunteers, Y Victoria delivers services at more than 150 locations every day, including: Children's Programs, Action Sports, Camps, Recreation and Youth ServicesAbout the opportunityY Victoria is currently seeking a permanent...


  • Williamstown, South Australia NSW Health Full time

    Overview Clinical Trials Coordinator (Health Manager Level 1) – Endocrinology at NSW Health Employment Type: Temporary Part Time; 24 hours per week up to 2 years Position Classification: Health Manager Level 1 Remuneration: $42.58 – $56.65 per hour + Annual leave loading + Superannuation Location: Royal Prince Alfred Hospital ...

  • OSHC Coordinator

    4 days ago


    Williamstown, South Australia Melbourne Archdiocese Catholic Schools Full time $60,000 - $80,000 per year

    Company DescriptionUnlock a Brighter Future with MACSEYE: Join Our Team and Inspire Young MindsAre you passionate about shaping the future by fostering a nurturing and vibrant environment for children? At MACSEYE, we're dedicated to creating exceptional out of school and early learning experiences that support every child's growth and development.We have a...


  • Williamstown, South Australia NSW Health Full time

    OverviewMedical Laboratory Technician – Somatic Cancer Sample Coordinator. NSW Health is seeking a highly organised and proactive Medical Laboratory Technician (Sample Coordinator) to support vital cancer diagnostic services that make a real impact on patient care.What You'll DoCoordinate sample collection for the cancer somatic mutation DNA testing...

  • Sales Trainee

    4 weeks ago


    Williamstown, South Australia Brandt Tractor Full time

    ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY IN SALES?Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment...


  • Williamstown, South Australia NSW Health Full time

    Clinical Nurse Educator - 11 West Respiratory WardEmployment Type: Permanent Full Time, 38 hours per weekPosition Classification: Clinical Nurse EducatorRemuneration: $109,684 - $113,243 per annum + annual leave loading + SuperannuationLocation: Royal Prince Alfred HospitalRequisition ID: REQ603722About the roleFormed in 1882, Royal Prince Alfred Hospital...

  • Project Manager

    2 weeks ago


    Williamstown, South Australia Portal Contractors Full time $115,000 - $135,000 per year

    We are a developer builder who build internal projects with our own pipe line for years in advance. We are seeking a highly skilled and motivated Project Manager to join our dynamic team. As a Project Manager, you will oversee residential construction projects from inception to completion, ensuring they are delivered on time, within budget, and to the...


  • Williamstown, South Australia The Mind Room Full time

    Medical Receptionist – Psychology PracticeMedical Receptionist – Psychology Practice2 weeks ago Be among the first 25 applicantsMedical Receptionist – Psychology PracticeFull-time | Collingwood VIC | Must have Allied Health or Medical Reception ExperienceJoin The Mind Room – A Leading Psychology Practice in MelbourneWe are looking for an experienced...


  • Williamstown, South Australia Ingenia Communities Group Full time

    Overview We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy...


  • Williamstown, South Australia Mediclinic Group Full time

    Senior Professional Nurse - Critical CareClosing date: 16/07/2025MAIN PURPOSE OF JOBThe Senior Professional Nurse supports the Unit Manager in ensuring a safe and positive client experience by mitigating clinical risks and coordinating care delivery. They provide direct patient care, as well as mentorship to new and student nurses in the unit.KEY...