Quality and Compliance Officer

2 weeks ago


Phillip, Australia Wellcare Australia Full time $4,100 - $18,450 per year

Join our team and drive quality excellence in NDIS service delivery We're seeking a dedicated Quality and Compliance Officer to champion compliance with NDIS Practice Standards while making a real difference in participants' lives.

Your Role

Lead Quality & Compliance:

  • Develop and implement Policy Framework across the organisation.
  • Ensure all policies align with NDIS Quality and Safeguards requirements.
  • Create internal audit tools and deliver staff training programs.

Manage Documentation & Reporting:

  • Maintain participant documentation (recovery plans, progress notes, service agreements).
  • Update participant monitoring forms (BGL charts, ABC charts, fluid charts, etc.)
  • Use PRODA, and ACTRIDS for incident reporting and case note approvals.
  • Review and report restrictive practices in line with legislative requirements.

Drive Continuous Improvement:

  • Conduct regular policy reviews and updates.
  • Maintain accurate SharePoint documentation for stakeholder access.
  • Attend stakeholder meetings and training sessions.

What You Need

Essential:

  • Strong understanding of NDIS Quality and Safeguards compliance requirements.
  • Experience with policy development and compliance frameworks.
  • Proficiency in PRODA, ACTRIDS, and PRIMS (or willingness to learn).
  • Excellent documentation and communication skills.
  • Knowledge of restrictive practice regulations.

Desirable:

  • Previous disability services or healthcare compliance experience.
  • SharePoint and data management experience.

Why work at Wellcare?

  • Make Real Impact: Directly improve NDIS participant outcomes
  • Professional Growth: Comprehensive training and development
  • Supportive Team: Work with passionate professionals
  • Competitive Package: Attractive salary and benefits

Apply Now

Ready to lead quality excellence in NDIS services?

Submit your resume and cover letter demonstrating your passion for compliance and quality care.

Job Type: Part-time

Pay: $41.00 – $44.50 per hour

Expected hours: 25 per week

Experience:

  • NDIS Quality and Compliance : 1 year (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person



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