Retail Manager

1 day ago

Phillip, Australia Waves Full time

Waves Carwash
- Multi-Site Leadership Across Canberra_

About the Role

As Retail Manager, you will organise, control, and lead the retail and customer service operations across multiple Canberra sites. You will be responsible for the commercial performance of all on-site retail activities, including car care products, value-add services, and promotions, while ensuring service standards are consistently met and exceeded.

This is a senior role with broad decision-making authority over product and service mix, pricing, purchasing, marketing, staffing, budgeting, compliance, and customer service. You will work closely with the Director to set the retail strategy and be accountable for achieving profitability and operational excellence across all carwash locations.

Key Responsibilities:

- Determining product and service mix, stock levels, and service standards to align with customer demand, business goals, and brand positioning across all sites
- Formulating and implementing purchasing and marketing policies, and setting prices for retail goods (e.g., car care products) and value-add services to maximise profitability
- Promoting and advertising the establishment’s goods and services, including developing and delivering marketing campaigns, seasonal promotions, and upsell programs
- Selling goods and services to customers and advising them on product use, ensuring staff provide expert advice and recommend complementary services
- Maintaining records of stock levels and financial transactions, including preparation and oversight of budgets, sales reports, and financial performance analysis
- Undertaking budgeting for the establishment, setting and monitoring revenue targets, cost controls, and profitability strategies
- Controlling selection, training, and supervision of staff, including recruitment, onboarding, performance management, promotions, and, where necessary, termination
- Ensuring compliance with occupational health and safety regulations, implementing safety policies, conducting regular audits, and ensuring all staff meet legislative and company requirements

We’re Looking for Someone Who Has:

- Minimum 2 years’ experience in retail or service industry management
- Relevant qualifications are desirable, though not mandatory
- Proven ability to manage full operations, including budgeting, purchasing, and marketing strategy
- Strong leadership skills with the ability to make high-level staffing decisions
- Excellent business acumen and proven track record of achieving sales and profitability targets
- Strong understanding of OH&S and compliance obligations in a service environment
- Current driver’s licence and willingness to travel between sites

Why Join Waves?

At Waves, we combine premium carwash services with a quality retail offering. As Retail Manager, you’ll have the freedom and responsibility to shape our retail operations, lead a talented team, and deliver growth while maintaining high service standards.

**Benefits**:

- Monthly performance bonuses
- Flexible working hours across multiple sites
- Unlimited car washes and a personal internal account
- Ongoing leadership and business development training
- A supportive team culture with clear career progression

Pay: $75,000.00 - $80,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 22/09/2025

  • Store Manager Woden House

    5 days ago

    Phillip, Australia Global Retail Brands Full time

    Job Search | Login **Store Manager | Woden | HOUSE**: **Location**: WODEN (240) **Posted on**: 18 August 2025 **About Us**: House is Australia’s largest homeware & kitchenware retailer. Part of Global Retail Brands Australia, **“House”**is home to 160 plus stores nationally and growing! As the one stop shop for all your cooking, baking & gift giving...

  • Store Manager Woden Salt&pepper

    2 weeks ago

    Phillip, Australia Global Retail Brands Full time

    Job Search | Login **Store Manager | Woden | Salt&Pepper**: **Location**: WODEN (850SP) **Posted on**: 12 August 2025 **About Us** Having recently joined the Global Retail Brands portfolio, salt&pepper is now part of a 300 store portfolio! At salt&pepper, we are creators of homewares and decor accessories that go beyond functionality. They bring joy and...

  • Retail Assistant

    2 weeks ago

    Phillip, Australian Capital Territory, Australia Charles Parsons Full time $35,000 - $45,000 per year

    Retail Assistant - CasualRanier SchoolwearPhillip, ACTAbout UsThe Charles Parsons Schoolwear division, Ranier, and Claudine Schoolwear is a well-established School Uniform provider who design and develop uniforms for sale in the Australian Schoolwear market. The Company are committed to delivering a quality product which fulfils every need – from the...

  • Enoteca Manager

    2 weeks ago

    Phillip, Australia DeVINO Wine and Salumi Full time

    ENOTECA MANAGER Position: ENOTECA MANAGER [WINE RETAIL AND TASTING MANAGER] Name of the Business: DEVINO WINE AND SALUMI Annual Salary: $75,000.00 to $80,000.00 plus superannuation Type: Permanent, Full Time About Us: DeVINO Wine and Salumi is a boutique enoteca located in Canberra, combining a wine bar (on premises) a wine store (off premises) and a...

  • Assistant Store Manager

    2 weeks ago

    Phillip, Australia Rebel Full time

    **Assistant Store Manager (Customer Service Manager) rebel Woden (ACT)** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** Customer Service Managers are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable...

  • Store Manager

    3 days ago

    Phillip, Australia The Athlete's Foot Woden Full time

    Are you a natural leader with a unique ability to energise and inspire your staff to reach their potential? Do you find that you have a super positive outlook and thirst for life, have an active lifestyle and participate or coach in sport? Do you want to join a business that will help you build your business acumen? **The Role** We are looking for a full...

  • Assistant Store Manager

    2 weeks ago

    Phillip, Australia Adairs Full time

    **Our Awesome Perks** Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide tools and benefits to help you thrive in your role, whether entry-level or executive. Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to...

  • Sales Assistant Bonds Woden

    1 day ago

    Phillip, Australia Bonds Full time

    **Be In Good Company** - ** Good People** - You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme. - ** Learn & Grow**- Structured training & development programs for all employees that sets you up for success. - ** Good Careers** - Expand your career by growing internally within or across our different brands in retail management and...

  • Part Time Supervisor

    1 day ago

    Phillip, Australia Lincraft Australia Pty Ltd Full time

    **"Lincraft"** is a successful & expanding National Retailer of Fashion Fabrics, Yarn, Craft, Haberdashery, Home Furnishings and Window Furnishings. We are innovative, progressive, big on team culture, training and internal promotions. **"Lincraft" is in an exciting growth phase and now requires a Part Time Supervisor for our Woden Store.** **The Successful...

  • Ft Sales Assistant

    2 weeks ago

    Phillip, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...