 
						Cafe Manager
1 week ago
Job description: Cafe Manager
Job Responsibilities:
Oversee the daily operations of the cafe, including front-of-house and back-of-house activities.
Ensure high standards of food quality for all menu items, ensuring consistency
Deliver exceptional customer service with warm, welcoming atmosphere
Address customer complaints and resolve issues promptly and professionally
Ensure compliance with food safety regulations, workplace health and safety laws, and local licensing requirements
Participate in planning menus and special dishes with chefs and owners
Oversee stock and inventory for both cafe and bakery products; order supplies and liaise with local and sustainable vendors
Track sales, labor, and food cost metrics; contribute to budgeting and financial goals
Plan and implement marketing efforts, including social media content ideas, local outreach, and in-store promotions
Maintain accurate records including budgets, sales reports, and employee performance
Recruit, train, roster schedule, and supervise staff, ensuring a positive and productive work environment
Requirements:
Proven experience as a cafe manager in a busy environment (minimum 2 years preferred)
Strong leadership skills with the ability to motivate and manage a diverse team
Ability to work under pressure and handle multiple tasks simultaneously
A positive attitude and a passion for local community engagement
Excellent customer service and communication abilities
Familiarity with sourdough baking, artisan pastries, or Asian/Vietnamese cuisine is a strong advantage
Proficiency with managing inventory, scheduling, POS systems and Microsoft Office (Excel, Word)
Knowledge of basic marketing initiatives especially social media communication (Fanpage, Tiktok, Instagram)
Knowledge of food safety and hygiene regulations and practices
Solid understanding of business and financial management
Flexible availability, including weekends and holidays
Job Types: Full-time, Permanent
Pay: $76,000.00 – $80,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
- Salary packaging
- Visa sponsorship
Work Location: In person
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