customer service/paint sales

3 days ago

Warwick Queensland, Australia Normist Pty Ltd Full time $60,000 - $80,000 per year

About the role

As a Customer Service/Paint Sales Representative at Normist Pty Ltd, you will be responsible for providing exceptional customer service and expert paint sales advice to a diverse range of clients. This full-time role is based in our Warwick, QLD 4370 location and will see you play a key part in achieving the company's sales objectives.

What you'll be doing

  • Provide outstanding customer service and support to both walk-in and telephone clients
  • Assist customers in selecting the right paint products and accessories to meet their needs
  • Demonstrate and explain the features and benefits of our paint products
  • Process sales transactions accurately and efficiently
  • Maintain an organised and well-stocked showroom
  • Liaise with the sales team to ensure customer satisfaction and maximise sales opportunities
  • Participate in staff training to continuously develop your product knowledge

What we're looking for

  • Minimum 2 years' experience in paint sales & customer service, with demonstrated experience in paint mixing and colour matching being essential
  • Knowledge of paint types, application methods, and related hardware products (brushes, rollers, primers, etc.)
  • Excellent communication and interpersonal skills with the ability to engage with a diverse customer base
  • Strong product knowledge and the ability to provide expert advice and recommendations
  • Passion for delivering exceptional customer service and a drive to exceed sales targets
  • Positive, friendly and energetic personality with a can-do attitude
  • Excellent numeracy and cash handling skills
  • Flexibility to work weekends as required
  • Ability to lift up to 25kg and stand for extended periods
  • Eligible to work in Australia full time (Australian citizenship, permanent residency)
  • Have a current drivers license

What we offer

At Normist Pty Ltd, we are committed to providing a supportive and rewarding work environment for our employees. You'll enjoy a competitive salary and opportunities for ongoing training and development.

About us

Normist Pty Ltd is a leading retailer in the Hardware and Industrial Products, known for our commitment to excellence and our focus on customer satisfaction. With a strong presence across Australia, we pride ourselves on our innovative products, exceptional service, and a dynamic, inclusive workplace culture. Join us and be part of a team that is dedicated to driving success and making a difference.

Apply now to join our dynamic team

Please send your resume and a brief cover letter to

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