Technical Specialist

2 weeks ago

Newcastle Maitland Hunter, Australia GIO (Suncorp Group) Full time $90,000 - $120,000 per year
  • Provide a high level of technical expertise to the NSW Workers Insurance business
  • Newcastle location /hybrid wfh
  • Permanent role

About the role:

The purpose of this role is to provide a high level of technical expertise and strategic insight to assist in the development of appropriate strategies to enable the department to meet business objectives.

The Technical Specialist also provides a high level of technical support to ensure consistency of approach to factors which impact claims cost and to assist in the development of technical staff.

What you'll do:

  • Provide technical expertise and support to the Manager, Tail and Claims Performance & Delivery to assist with strategic claims management decision making across all products
  • Provide technical expertise and/or mentoring to support the development of technical staff to ensure appropriate performance standards are achieved
  • Provide consistent and high-quality advice and sign off support to technical staff to ensure consistency of approach to factors which impact claims cost
  • Provide regular analysis of audit results (internal & external) and implement and develop frameworks to improve performance
  • Provide regular analysis of claims trends and provide recommendations to improve performance
  • Ensure departmental procedures and training are in-line with business objectives and legislative and procedural requirements, and are updated/amended as required, to ensure they always remain current.

What you'll bring

  • Extensive experience handling complex Workers Compensation claims, particularly supporting small business clients
  • You possess in-depth technical knowledge of personal injury claims and all relevant legislation
  • Strong communication and interpersonal skills are essential, along with the ability to collaborate effectively and build positive relationships with stakeholders.

What we can offer you:

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs

About Suncorp:

Suncorp is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

  • Technical Advisor

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia GIO (Suncorp Group) Full time $100,000 - $140,000 per year

    High potential career development opportunity to join our growing NSW Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessNewcastle Location / hybrid wfhPermanent roleAbout the roleThe Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...

  • Technical Specialist

    4 days ago

    Newcastle, New South Wales, Australia Suncorp Group Full time $90,000 - $120,000 per year

    Provide a high level of technical expertise to the NSW Workers Insurance businessNewcastle location /hybrid wfhPermanent roleAbout The RoleThe purpose of this role is to provide a high level of technical expertise and strategic insight to assist in the development of appropriate strategies to enable the department to meet business objectives.The Technical...

  • Injury Management Specialist, Rehab RTW

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia HAYLO People Full time $105,000 - $115,000 per year

    HAYLO People are experts in Personal Injury and General Insurance recruitment. We are currently partnering with a leading Occupational Rehabilitation provider whose Injury Management team is experiencing strong growth and expanding their presence across NSW. They are seeking experienced Injury Management Specialist / Rehab Consultant ready to leverage their...

  • Lead Proposals Specialist

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia Kinexus Full time $90,000 - $120,000 per year

    Our client is a leading engineering and manufacturing Australian owned business in the rail, defence and mining sector. They require an experienced Lead Proposals Specialist to help the team in preparing quotations, interpreting tenders and cost estimates for works. Candidates will have experience in understanding contracts, evaluate opportunities, read and...

  • Product Specialist

    7 days ago

    Newcastle-Maitland, Australia WesTrac Full time $80,000 - $120,000 per year

    Join WesTrac as a Product Specialist WesTrac is on the lookout for an experienced and driven Product Specialist to join our team. This is a fantastic opportunity for someone looking to build a long-term career with one of the industry's leading equipment solutions providers.In this role, you'll be at the forefront of product strategy and market introduction,...

  • Technical Support Specialist

    7 days ago

    Newcastle, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Talent Acquisition Specialist

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia Sandvik Full time $80,000 - $120,000 per year

    Sandvik MiningTalent Acquisition Specialist – Heatherbrae, NSWAbout the OpportunityAs a key member of our dynamic and collaborative Human Resources team, this role plays a vital part in driving business success. You will be responsible for talent acquisition, talent development, and succession planning, leveraging a strategic business partnering approach...

  • Technical Advisor

    2 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time $120,000 - $180,000 per year

    High potential career development opportunity to join our growing NSW Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessNewcastle Location / hybrid wfhPermanent roleAbout the roleThe Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...

  • Specialist Closure Planning

    5 days ago

    Newcastle, Maitland & Hunter, Australia BHP Full time $80,000 - $120,000 per year

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Specialist OT Site Support Technician

    7 days ago

    Newcastle, Maitland & Hunter, Australia BHP Full time $80,000 - $120,000 per year

    Company description: About BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to...