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Administrator - Service Operations

2 weeks ago

City Of Karratha, Australia WesTrac Full time $80,000 - $120,000 per year

Reporting into Branch Supervisor, the Branch Administrator will join our team on a Full-time basis at our Karratha Branch. This role is responsible for processing purchase requisitions, overseeing the end-to-end procurement process, managing time capture reporting, and coordinating the mobilisation of technicians to and from sites in alignment with their rosters.

Roster: Monday – Friday, 8.5 Hours per day (including unpaid meal break)

Location: Karratha Branch, WA

 

What You'll Do:

  • Provide high-level administrative support to the designated area/store/team/branch
  • Coordinate team logistics, including rosters, training matrices, audits, and compliance
  • Manage site mobilisation requirements, ensuring accurate time-sheet entries and induction processes
  • Oversee work order administration, labour entries, purchase orders, and warranty processing
  • Maintain inventory control, including safety supplies (PPE), uniforms, and departmental stationery
  • Deliver exceptional customer service, liaising with internal and external stakeholders to ensure timely payments
  • Support additional tasks as required to assist various branches and locations

Skills & Experience:

  • Highly developed administrative skills with previous experience within a similar role 
  • Excellent communication skills – interpersonal, written and verbal
  • Excellent customer service skills with the ability to build and maintain successful working relationships
  • Advanced computer literacy skills, previous SAP experience advantageous
  • High attention to detail with the ability to identify continuous improvement initiatives
  • Advanced time management, planning and organisational skills with the ability manage multiple priorities to meet objectives
  • Ability to work successfully within a team and autonomously

Our Benefits inclusive of but not limited to:

  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. 
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.  
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.  

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4144