Solutions Engineer

FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS, FranklinWH is equally focused on energy management software while also providing top level service to our partners and customers. FranklinWH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.

Position Summary:

Solutions Engineers is at the core of the product management team's work in presenting and promoting the company's products and solution, comparing competitors' products and solutions, communicating with customers to build their confidence with products and solutions, compiling customer and market feedback for product improvement and road map. The position works with product managers, sales, and service engineers as a team. The role employs highly effective communication and organizational skills to thrive in a high flow environment. The ideal candidate has natural talent explaining engineering topics to normal people.

This role involves traveling to meet with distributors and installers to present and demonstrate our company's products and solutions. The primary purpose of these visits is to enhance product understanding and support our partners in effectively marketing, selling and installing our offerings. This role requires strong communication skills, a good understanding of our product portfolio, and the ability to engage and persuade potential clients.

We are seeking a candidate in the QLD region.

Responsibilities

· Communicating with company R&D, Product, and Marketing teams to contribute on the product design, solution presentations, and competition analysis. Excellent opportunity to have direct impact on the product and business plan.

· Develop and improve product documentation and training courses.

· Conduct design reviews

· Providing Pre Sales Support

· Conducting market analysis and research on established and emerging technologies ranging from circuit design, incentive policy, V2H, and electrical code.

· Work with product line technical team to understand product issues and manage customer perception about product and solutions.

· Attending industry shows, events and support company on-site arrangements.

· Present installer training material in person and via webinar

· Assist the product team in navigating local regulatory requirements including the CEC listing of new products

· In compliance with the FranklinWH Code of Business Conduct.

· Complete other duties and projects as assigned.

Qualifications

· Impeccable organizational skills and prolific note taking.

· BS/MS Degree in Electrical Engineering or related area with 1-3 years of experience.

· Long history of demonstrated interest in Solar or Electrical industries. Preference for demonstrated interest in Behind the Meter and DER assets.

· Strong interpersonal skills and strong attention to teamwork.

· Ability to read & understand electrical, structural, mechanical & architectural drawings.

· Must be self-driven, highly motivated & able to work with minimal supervision.

· Ability to travel up to 25%

· Capable of working at heights including on rooftops (with proper PPE), climbing ladders and stairs; and performing repetitious duties, including lifting, bending and standing for long periods of time such as setting up a convention show booth

· Must have excellent written and verbal communication skills

Compensation and Benefits

FranklinWH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement.

FranklinWH is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.