Assistant Marketing Manager

About the Company

Hello Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGCommunity, together we are building a legacy. You don't need to be from this industry; you do need to be passionate.

Our promise to you:

• We will respect and value your background and perspectives
• We will work together with integrity
• We will share our incredible pride for job, company and industry

What we ask of you:

• Bring passion to all that you do
• Listen, move fast and think innovatively
• Speak up, have ideas and share them
• Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 250 locations in more than 80 international airports across the world.

Who we are

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Over 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Together, we'll make travel better.

What you'll be doing

• Work closely with the commercial Manager and global team to achieve objectives of the group.
• Assist the commercial Manager in identifying new opportunities and maximizing potential returns.
• Supporting the commercial Manager attending the Travel Trade and Road Shows to promote the brand.
• Preparing Sales/Marketing weekly and monthly reports.
• Supporting the commercial Manager in conducting meetings, negotiations and closing the contracts.
• Together with the commercial Manager we identify new business to achieve personal and location revenue goals.
• Assisting the commercial Manager to understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc.
• Supporting the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Assist with building the annual Marketing Promotional Calendar.
• Execute tactical Marketing Campaigns including reporting.
• Co-ordinate printing of all marketing collateral.
• Execute and perform Lounge audits to ensure all signage meets brand guidelines and campaigns are implemented.
• Assist and co-ordinate designers to deliver briefs including point of sale, print advertising, eDM, digital banners, premium gifts, brochures to support Sales and Marketing activities.
• Prepare Customer Survey summaries on a regular basis.
• Manage Marketing Budget and project timelines.
• Provides excellent customer service consistent with the daily service standards of the company.
• Develop an in-depth knowledge of PPG and Aerotel products and services.
• Building relationship with both existing and new customers.
• Reporting to RGM, and working closely with regional commercial team and HQ Marketing
• Lead the marketing efforts, under direction of RGM, for all business units, including but not limited to Lounge, Hotel, F&
• Majority of work in marketing operations while there are some opportunities in commercial marketing too
• Drive partnerships and other ancilary revenue opportunities
• Responsible for promoting and growing the membership program in Oceania
• Media, advertising and related marketing events.

The successful candidates must have:

• 3 years experience in Marketing Role
• Relevant degree in Marketing/business major
• Admin experience and ability to multi-task and work in a challenging day-to-day office environment
• Possess sharp business acumen & ability to work in a multi-cultural environment
• Strong communication skills with an excellent command of English · Experience working in a fast-paced office environment
• Strong client relationship skills and account management experience at all levels
• Be used to selling a high quality, luxury product · Driven towards maximizing sales and meeting departmental budgets
• Excellent project management and time management.
• Having a confident and outgoing personality
• Be a team player but can work independently
• Self-starter, focused on making great things happen, and will have a natural and engaging style
• High attention to detail
• Strong customer service ethic and the ability to build strong working relationships
• Proficient computer skills (MS Office, Power Point, Adobe, Excel