Branch & Service Administrator

2 days ago

Cavan, South Australia Waverley Forklifts Full time $40,000 - $60,000 per year

About the Company

Waverley Forklifts is an independently Australian owned business with offices located in SA, VIC, NSW, QLD, WA, and NT. In operation for over 50 years, we have grown to be one of the largest fully independent forklift and transport companies in Australia, specializing in Forklift Rentals, Equipment Servicing, Equipment Sales and Machinery Transport.

Due to our continued success and growth, an exciting opportunity has arisen to join our Cavan SA team, providing a high level of service to our customers and administrative support to the broader team.

The Role:

This role requires an authentic and customer focused approach. You will collaborate with all areas of the business to provide efficient and reliable service. The team will support you to develop industry knowledge and skills, with comprehensive training and mentorship provided. You will work alongside experienced hire industry and business professionals to learn the ropes and gain hands on experience.

The Branch & Service Administrator role will incorporate duties including:

  • Developing, fostering and maintaining strong customer relationships via phone and email correspondence

  • Operations related administration support including processing of job cards, invoices, purchase orders, timesheets, logging breakdowns and preparing quotes

  • Responsibility for the efficient day to day running of the branch, with office management tasks such as supplies ordering, monitoring fuel usage and reordering, and arranging all postage requirements

  • Opportunity to work with our social media and marketing team to develop content and marketing materials, if suitably skilled

The Right Person for the Role:

Recognising that this role could be the springboard for a long term career with Waverley Forklifts, the successful candidate must be an individual who is customer focused, with a positive, can-do attitude.

Specifically you display the following:

  • Excellent communication and interpersonal skills, with a friendly phone manner and ability to build rapport

  • Proficient with Microsoft Office Suite, and other software systems once trained

  • Goal-oriented and driven mindset with a "customer first" approach, you would describe yourself as going the extra mile

  • Ability to adapt and thrive in a fast-paced, ever-changing environment

  • Strong attention to detail and accuracy with excellent organisation skills and ability to multi-task

  • A desire to pursue a career in business, or the Hire industry

  • Industry knowledge is not essential, customer service background preferred

What is On Offer:

  • Immediate start available in an ongoing, full-time position

  • High performing and supportive team, fantastic opportunity to learn the business and be mentored by leaders in their field

  • On the job training, professional development and career progression opportunities

  • Well managed induction process, and ongoing support

  • Interaction with affiliated V8 Supercar Team

  • Monday to Friday role, no weekend work required

  • Competitive remuneration

In return we offer the right candidate excellent working conditions, competitive salary, and ongoing support. For more information about Waverley Forklifts please visit our website.

If this role is of interest and you want to kick start an exciting career with a successful company, please submit your cover letter and resume, and APPLY NOW to Samantha Watson HR Manager. Only successful applicants will be contacted.

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