Temporary Claims Management Officer

2 days ago

Brisbane, Queensland, Australia IAG AUS Full time $60,000 - $80,000 per year

Create impact as a Temporary Claims Management Officer - Property 

RACQ helps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began a long-term strategic alliance with IAG.

 

Your Role

We're on the lookout for multiple Temporary Claims Management Officers to join our dynamic, high-energy team based in Meanjin (Brisbane – Eight Mile Plains).

If you're passionate about customer service and looking to build a long-term career, this is the opportunity for you. We offer a supportive environment with clear career progression and leadership development pathways.

Enjoy the flexibility of hybrid working arrangements outside of onboarding and training periods.

In this role, you will take end-to-end ownership of claims, including lodgement, for cases ranging from straightforward to moderately complex. You'll gain excellent exposure as you build and maintain strong working relationships with our partners to ensure a smooth and seamless claims experience

Work Hours & Availability

This role operates on an 8.5-hour shift schedule, between 7:00 AM and 7:00 PM, Monday to Friday. After the training period, you will have the opportunity to work from home four days a week

Start Date: October 13, 2025

Make sure to discuss all internal applications with your current manager before applying.

About You

We are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:

  • Strong customer service experience  
  • Ability to work effectively both independently and as part of a team
  • Strong communication skills and a customer-centric mindset 
  • Confident communicator with a talent for navigating tough conversations with empathy and fairness.
  • Thrives in fast-paced settings, managing high volumes of requests while staying organized and on task
  • Proficiency in MS Office

About Us  

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today. 

Learn more about who IAG is here.

  • Temporary Claims Management Officer

    2 days ago

    Brisbane, Queensland, Australia IAG Full time $104,000 - $130,878 per year

    Create impact as a Temporary Claims Management OfficerRACQ helps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began a long-term strategic alliance...

  • Claims Officer

    1 week ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per year

    As a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...

  • Claims Management Officer

    5 days ago

    Brisbane, Queensland, Australia IAG AUS Full time $60,000 - $90,000 per year

    Create impact as a Claims Management OfficerFrom September 2025, RACQ's insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities.  YOUR...

  • Claims Management Officer

    2 weeks ago

    Brisbane, Queensland, Australia IAG AUS Full time $60,000 - $90,000 per year

    •    Make a difference as a Claims Management Officer – MotorRACQ helps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began a long-term...

  • Claims Management Officer

    1 week ago

    Brisbane, Queensland, Australia RACQ Full time $60,000 - $90,000 per year

    • Make a difference as a Claims Management Officer – MotorRACQhelps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began a long-term strategic...

  • Claims Management Officer

    2 weeks ago

    Brisbane, Queensland, Australia IAG AUS Full time $60,000 - $90,000 per year

    ormaltextrun\>Create impact as a Claims Management Officer ormaltextrun\>RACQ helps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began a long-term...

  • Claims Management Officer

    1 week ago

    Brisbane, Queensland, Australia IAG AUS Full time $90,000 - $120,000 per year

    ormaltextrun\>Create impact as a Claims Management Officer - Property ormaltextrun\>RACQ helps over 1.7 million members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. From September 2025, RACQ's insurance arm began...

  • Claims Liaison Officer

    1 week ago

    Brisbane, Queensland, Australia Zurich Cover-More Full time $60,000 - $100,000 per year

    Job Type: Permanent - Full TimeLocation: Brisbane, QueenslandJob Category: Insurance & SuperannuationJob DescriptionAre you ready to grow your career in Insurance?Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are...

  • Temporary Project Officer

    4 weeks ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time

    OverviewJoin to apply for the Temporary Project Officer role at Department of Transport and Main Roads.This role offers the exciting opportunity to draw on your business operations, administration or project support experience and knowledge of software applications, information management systems and database to work closely with the AO5 Senior Project...

  • Temporary Project Officer

    4 weeks ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time

    OverviewJoin to apply for the Temporary Project Officer role at Department of Transport and Main Roads.This role offers the exciting opportunity to draw on your business operations, administration or project support experience and knowledge of software applications, information management systems and database to work closely with the AO5 Senior Project...