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Floor / Bar / Duty Manager Hotel
2 weeks ago
About the role
Are you an experienced hospitality professional seeking an exciting new challenge? The Robertson Hotel, a renowned hotel in the beautiful Southern Highlands of New South Wales, is looking for a talented Floor / Bar / Duty Manager to join their dynamic team. As a full-time role, you will play a pivotal part in ensuring the smooth and efficient operation of this prestigious hotel.
What you'll be doing
- Overseeing the day-to-day operations of the hotel's public areas, including the bar, dining rooms and working with Events team.
- Ensuring exceptional customer service and an exceptional guest experience
- Supervising and working with guiding floor staff and monitoring bar.
- Coordinating staff schedules and rosters with team.
- Handling guest inquiries and resolving any issues that may arise
- Maintaining high standards of cleanliness, presentation and safety
- Assisting with inventory management and stock control
- Adhering to all relevant health, safety and licensing regulations
What we're looking for
- Minimum 3-5 years' experience in a similar management role within a hotel or high-end hospitality establishment
- Strong leadership, problem-solving and decision-making skills
- Excellent communication and interpersonal abilities
- A passion for hospitality and delivering exceptional customer service
- Familiarity with F&B systems and procedures
- A flexible and adaptable approach to work
- Certification in Responsible Service of Alcohol (RSA) and First Aid
What we offer
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Access to staff accommodation for potential on site stay.
- A supportive and collaborative team environment
- The chance to work in a stunning location in the Southern Highlands
About us
The Robertson Hotel is a Grand hotel located in the heart of the Southern Highlands, just 90 minutes from Sydney. With a rich history and a reputation for excellence, we offer our guests an unforgettable hospitality experience. Our team of dedicated professionals is committed to creating a warm, welcoming atmosphere and delivering exceptional service to all who visit.
If you're ready to take the next step in your hospitality career, we'd love to hear from you. Apply now to be considered for this exciting opportunity.
