Service Technician

4 days ago

Perth, Western Australia PPD Search Full time $60,000 - $90,000 per year

THE HEALTHCARE COMPANY YOU WOULD BE JOINING

  • This organisation is the world's largest manufacturer of professional medical products and technologies in their niche therapeutic area.
  • They empower clinicians all over the world to provide millions of patients with best-in-class care.
  • They transform medical care to improve health and are proud to be a preferred partner for medical practices, clinics, laboratories, and distributors worldwide.

WHAT'S IN IT FOR YOU?

  • They work very hard to deliver industry-leading products and services to provide the best care for patients, and they believe their customer's success begins with their employee's success.
  • They are driven by their dedication to innovation and are committed to pushing forward, which is made possible through high-performance coaching and programs for their people.
  • Join their team of industry pioneers that are shaping this niche healthcare field globally.

THE OPPORTUNITY, WHAT YOU WILL LEAD & GROW

  • In this role, you'll deliver high-quality technical service and support for customers for specialised medical equipment, including installation, maintenance, and repair.
  • You will provide technical guidance and advice to the sales team and customers, helping them get the most from their products.
  • You will promote their service offerings and proactively engage customers to schedule preventative maintenance.
  • You will manage your service vehicle, tools, and equipment with pride, representing their commitment to quality and professionalism.
  • You will collaborate closely with colleagues, Service Coordinators, and the Technical Service Manager to deliver seamless service experiences.
  • You will contribute to continuous improvement by providing feedback on field performance and customer insights.
  • You will maintain ongoing technical training and personal development to stay at the forefront of innovation.

WHO ARE WE LOOKING FOR?

  • Experience in a similar technical service or field service technician role (preferably within dental, medical, or other technical equipment industries).
  • Relevant trade qualification or technical certificate (or equivalent experience).
  • Strong technical aptitude with the ability to diagnose, repair, and maintain complex equipment.
  • Excellent English communication and customer service skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Sound computer literacy (MS Office Suite) and familiarity with reporting systems.
  • A valid driver's licence and commitment to maintaining a professional service vehicle.
  • Must be fully vaccinated against COVID-19 with full working rights for Australia.

Interested? Please apply now or call Nicole Villanueva on quoting reference number 3769. Please note, your details/resume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.

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