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Motorcycle Workshop Service Advisor/ Spare Parts
2 weeks ago
Platinum Motorcycles is a performance motorcycle workshop specialising in road, track, and off-road bikes. We're looking for a Service/ Spare Parts Advisor to join our team — someone who loves bikes, thrives on customer service, and can keep a busy workshop organised.
About the role:
- Be the first point of contact for riders – greet customers, book jobs, and handle enquiries.
- Manage the workshop calendar and job flow.
- Check in bikes, prepare invoices/quotes, and update customers on progress.
- Order and organise spare parts, manage stock, and liaise with suppliers.
- Support the workshop team with job coordination and quality control.
- Promote upsells, accessories, and services where appropriate.
About you:
- Strong customer service and communication skills.
- Solid understanding of motorcycles, parts, and repairs.
- Organised, efficient, and able to manage multiple tasks.
- Self-motivated with a sense of urgency and ownership.
- Keen to keep learning and growing your knowledge.
- A team player who can support both customers and mechanics.
What we offer:
- Competitive salary based on experience.
- A reputable and dynamic motorcycle workshop with a performance focus that has 20+ years of experience.
- Employee discounts on parts.
This role is key to keeping the workshop running at its best – you'll be the link between our riders, our technicians, and the business.
If you're passionate about motorcycles and customer service, apply now and be part of a team that delivers quality, power, and performance.
