Desktop/Network/End User Support

15 hours ago

Sunshine Coast, Australia EIL Global IT Solutions and Services Full time $40,000 - $80,000 per year

Company Overview

Greetings from EIL Global,

We are EIL Global, a company providing IT services in the Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients.

Job Overview

The role of Desktop/Network/End User Support is based on call ticket-based projects on a casual basis. This position involves providing dispatch/adhoc, backfill projects, and the scope of work varies from client to client.

Qualifications and Skills

  • Experience in handling desktop/network issues
  • Capable of installing and upgrading Operating Systems
  • Install patches
  • Software and Hardware Break Fix
  • Well-versed network engineer (Good to have CCNA or above certification)
  • Basics of Wifi
  • Basics of networks, LAN, WAN, Switch, and Router Configuration
  • Install and administer MS Office
  • Proficiency in Business English with the local language

Standard Tools Engineers Need to Carry While Going to Site

  • Fully charged laptop with Win8 or 10 operating system and admin rights
  • Cisco Console cable (DB9 – Rj45 or USB RJ45). Ensure drivers are properly installed if using a USB converter
  • The laptop should have the following programs/software installed:
  • Putty
  • Team Viewer
  • TFTP server
  • Screw Driver Set
  • Internet data Card
  • TECH MUST HAVE CONSOLE CABLE AND LAPTOP AND HAVE ABILITY TO CONSOLE INTO CISCO ROUTER AND USE WEBEX

If you are interested, please mention the following info and attach your updated resume to

Mention your Total Years Of Experience:

Mention your Years of Experience in Network?

Mention your Years of Experience in Desktop?

Mention your Present Location:

Mention your Preferred Location:

Citizenship:

Visa Status:

Visa Validity (If applicable):

Mention your Current Salary Package:

Notice Period:

WhatsApp number (if any):

Skype ID:

Email Id:

Are you currently working full-time (Yes/No)?

If you are already working, would you be able to support us on working days during business hours (yes/no)?

Are you a Vendor or Individual?

Please share the expected rates below:

Currency: AUD

Per hour:

Half day:

Full day:

Looking forward to hearing from you soon.

Thanks & Regards,

HR Team

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